APPLICATION INSTRUCTIONS:
CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process . Please do not apply here, apply internally through Workday.
CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants .
JOB DESCRIPTION AND POSITION REQUIREMENTS:
Penn State Extension Better Kid Care is seeking an Administrative Assistant to provide high-quality customer support and service to our growing clientele base. This includes providing phone and email technical support for learners of Better Kid Care’s online professional development system. The position will be the first point of contact for phone support and will assist with data entry and reporting in various systems for course completions. Additional administrative duties include, but are not limited to, the translation of English text to Spanish for various Better Kid Care resource materials and general support for Better Kid Care staff.
This is a 75% full-time equivalency (FTE) appointment working 30 hours per week. Full Penn State benefits included. This position is a limited-term position with a good possibility of re-funding. This position has the potential for a hybrid working arrangement. Questions related to flexible work should be directed to the hiring manager during the interview process.
Education and Experience:
The position requires a High School Diploma/GED or an equivalent combination of education and experience. This position also requires basic computer knowledge and skills, excellent communication (oral and written) skills, and the ability to work in a team environment. General computer skills and proficiency with Microsoft Office (particularly Word and Excel) and online documents (i.e., Google Docs and O365 Forms) are required. Excellent customer service skills and attention to detail are essential. The ability to communicate proficiently in the Spanish language (oral, reading, and writing skills) is required. Knowledge and experience with FileMaker Pro or a similar database system are preferred.
The Pennsylvania State University is committed to and accountable for advancing diversity, equity, and inclusion in all of its forms. We embrace individual uniqueness, foster a culture of inclusive excellence that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity, and engage all individuals to help them thrive. We value inclusive excellence as a core strength and an essential element of our public service mission.
The pay range for this position, including all possible grades is:
$34,800.00 - $50,500.00
Salary Structure - additional information on Penn State's job and salary structure.
CAMPUS SECURITY CRIME STATISTICS:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here .
Employment with the University will require successful completion of background check(s) in accordance with University policies.
EEO IS THE LAW
Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.
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