Administrative Assistant I (Contractual)

• Maintain the front office and support other members of the department to include but not limited to greeting visitors, answering telephones, organizing files, and operating office equipment.
• Create charts and electronic documents.
• Manage email and learning management systems (LMS) applications.
• Complete financial transactions for the department.
• Assist with online and digital Help Desk Tickets, workshops, tools and technology research, and instructor certification and course review.
• Perform other related duties as assigned.

• High School Diploma or GED
• Two years’ experience providing administrative support
• Experience in a customer-service-oriented environment
• Experience with office management software systems.
• Experience with report writing and calendar scheduling.
• Experience with Help Desk and LMS basic support.

• Experience in higher education.
• Experience working with students.
• Related industry certifications are a plus.
• Working experience with digital education a plus.

• Must have excellent communication and interpersonal skills
• Must be Customer Service oriented.
• Skilled in document and report preparation.
• Skilled in maintaining the front office and supporting other members of a department.
• Ability to organize daily operations and financial transactions of the office.
• Ability to prioritize and multitask in a team environment
• Ability to work well with students, faculty, and staff in an ethnically diverse environment.
• Knowledge of financial programs and basic computer skills.
• Ability to learn basic LMS operations and Help Desk protocols.

UMES is an EEO/AA employer and will not discriminate against any employee or applicant because of race, age, sex, color, sexual orientation, religion, national origin, marital status, genetic information, or political affiliation. Minorities, women, veterans, and persons with disabilities are encouraged to apply. The successful candidate must be able to show acceptable documentation establishing the right to accept employment in the United States of America without employer sponsorship.