JOB DUTIES
Description
The Administrative Assistant Supervisor will oversee the administrative staff and provider and patient needs for the Stein Eye Calabasas multi-specialty clinic. We are seeking a proactive and cheerful candidate that will ensure the staff * Provide administrative staff training, scheduling, and monitor work performance * Manage providers’ schedules * Supervise patient scheduling and clinic flow * Oversee completion and accuracy of insurance authorizations * Counsel patients regarding financial options, costs, and preparation * Provide back-up support or coverage to the administrative staff as needed Salary Range: $21.70-$42.96 Hourly
JOB QUALIFICATIONS
Qualifications
Required: * Minimum of two years of supervisory experience in a clinical setting, including organizing workflow to accomplish established objectives, training staff, and evaluating staff effectiveness. * Skill in setting priorities which accurately reflect the relative importance of job responsibilities. * Familiarity with surgery scheduling systems, preferably with UCLA systems / CareConnect or ophthalmology, or both. * Working knowledge of current third party payor systems including managed care and governmental programs; familiarity with current patient billing practices. * Strong organizational skills to effectively coordinate the patient care activities of the practice. * Excellent interpersonal skills including the ability to deal effectively with patients who are under stress. * Familiarity with computerized patient appointment scheduling and registration systems, preferably CareConnect. * Ability to follow-through with tasks under minimal supervision and ability to prioritize work effectively. * Ability to organize and maintain patient records efficiently. * Ability to perform under the stress of frequent interruptions and/or distractions. Preferred: * Working knowledge of ophthalmology terminology. * Experience managing patient care activities in a medical practice.
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