Admin Assistant III

University of Colorado | Anschutz Medical Campus 

College of Engineering, Design and Computing

Department of Bioengineering / Assistive Technology Partners

Administrative Assistant III

Position #00804370 Requisition #33185

Applications are accepted electronically ONLY at www.cu.edu/cu-careers *

The College of Engineering, Design and Computing - Department of Bioengineering Campus seeks an Administrative Assistant III to work in the Center for Inclusive Design and Engineering’s  Assistive Technology Clinic located on  the Denver Campus in downtown Denver. 

The Center for Inclusive Design and Engineering (CIDE)  is a program within the Department of Bioengineering, College of Engineering, Design and Computing, University of Colorado Denver|Anschutz Medical Campus. Our mission is to empower individuals with disabilities to achieve their highest potential through the use of assistive technology, by providing exemplary clinical services, consultation, education, research and innovative technology development. This full-time University Staff (non-classified) position will work at our Auraria Campus, downtown UC Denver location..

Examples of Work Performed:  

• Front desk receptionist duties, including but not limited to: Serve as first point of contact for internal and external customers; answering phone, faxing and copying; sorting and distributing mail; greeting and registering patients in the clinic according to established protocols; responding to email and phone inquiries and maintaining good communication with patients and care givers; and providing customer assistance to individuals with disabilities who may need assistance in completing necessary forms.

• Primary administrative support for CIDE’s Assistive Technology Clinic program , including but not limited to: designing and implementing record keeping system by managing and tracking referrals; conducting insurance/payer verifications and authorizations; scheduling and appointment management; create invoices for services, submit and track billing, manage and oversee financial reconciliation of invoices; medical records management in electronic medical records system; communicating with suppliers, caregivers, clients, insurance companies, etc.; reviewing, purchasing and managing clinic supplies after approval by Program Director per policies and procedures for CIDE;  creating, maintaining, and running reports.

• General CIDE program support , including: answering phone and email inquiries and routing the community to the correct team or person within CIDE; organizing and maintaining shared office space and equipment; management and procurement of general office supplies; creating and managing clinic observation schedules for bioengineering students; assisting with annual fundraising events and special projects; providing support to CIDE faculty and leadership as needed; attending weekly staff meetings and providing minutes.

• Providing responsive high-quality customer service to clients, students and visitors over the phone, in person and through e-mail.

This position will work Monday through Friday 8 a.m. to 5 p.m. and is also responsible for opening and closing the office. This position will be required to maintain strict confidentiality under HIPPA guidelines, and treat faculty, therapists, staff, clinic clients and visitors with respect. Professionalism in dress and behavior is essential.

Salary and Benefits: 

The hiring salary range for this position has been established as $48,396 - $54,883 and is commensurate with skills and experience. 

This position is not eligible for overtime compensation. 

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line. 

Benefits: https://www.cu.edu/employee-services/benefits  

Total Compensation Calculator: https://www.cu.edu/employee-services/total-compensation  

Diversity and Equity: 

Please click here for information on disability accommodations: http://www.ucdenver.edu/about/departments/HR/jobs/ Pages/JobsatCUDenver.aspx  

The University of Colorado Denver | Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities and all veterans.  The University of Colorado is committed to diversity and equality in education and employment. 

The University of Colorado Denver | Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees. 

 Minimum Qualifications:

• Graduation from an accredited college or university with a bachelor’s degree in Business Administration, Marketing, Communication, Management, Educational Administration, Speech Language Pathology Assistant, Occupational Therapy Assistant or other related field. 

• At least one year of general clerical experience with experience in office administration/coordination, with responsibilities in areas such as customer service, medical record management, clinic scheduling or billing.

• Experience utilizing MS Outlook; experience will include utilizing electronic mail and calendars and electronically scheduling meetings, appointments, and conferences.

• Experience utilizing Microsoft Word to develop, edit and update reports, letters and correspondence.

Experience utilizing Microsoft Excel to revise and maintain spreadsheets.

Preferred Qualifications:

• Experience utilizing Microsoft Excel to create, revise,  maintain spreadsheets.

• Experience and knowledge with an electronic medical records system.

• Experience providing administrative assistance in a medical clinic setting.

• Experience and knowledge with processing and billing of medical insurance.

• Experience and knowledge with verification of insurance and insurance authorization processes.

• Experience interacting with persons with disabilities.

• Experience processing deposits of checks and credit cards and tracking financial data.

• Experience creating and maintaining both electronic filing systems.

• Experience providing administrative assistance to faculty, staff and students within a higher education program.

• Bilingual (Spanish) candidates are preferred.

Competencies / Knowledge, Skills and Abilities:

• Ability to communicate effectively in written form which includes the ability to check for typographical, grammatical and spelling errors.

• Knowledge of general office procedures, protocol and professionalism; expert knowledge of Business English, spelling, punctuation and grammar.

• Ability to manage multiple tasks simultaneously, adapt to changing priorities, manage time and meet deadlines.

• Proven ability to work in a team environment, develop effective interpersonal relationships, provide superior customer service, and communicate verbally and in writing.

• Proven knowledge of word processing, spreadsheet software, Email, and internet access software.

• Proven data entry skills with ability to input information accurately; prepare and maintain detailed records, files, and reports on an ongoing basis.

• Solid ability to work with accuracy and attention to detail.

• Solid knowledge of money handling and mathematics. 

Diversity and Equity:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at [email protected] ​. 

The University of Colorado Denver | Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

The University of Colorado Denver | Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees. 

Application Deadline:

Applications are accepted electronically ONLY at www.cu.edu/cu-careers .

Applications will be accepted until finalists are identified, but preference will be given to complete applications received by 4/4/2024. Those who do not apply by this date may or may not be considered.

Required Application Materials: 

To apply, please visit: http://www.cu.edu/cu-careers and attach: 

Questions should be directed to: Kim Koole at [email protected]