Academic Success Coordinator III - (STA014686) Academic Success Coordinator III Department Name:D0066 Academic Advising
Description
This position may be eligible for Hybrid Work, working remotely for up to one day per week after the initial 90 days of employment.
Salary Range: $52,981/year or higher, commensurate with experience and/or education
JOB SUMMARY
The Academic Success Coordinator III provides proactive and holistic academic and career advising to prospective, new, transfer, continuing, and re-admitted students in assigned caseload.
DUTIES
- Provides academic advising to all new and returning students and develops individualized programs of study for each student
- Creates official degree plans for declared students
- Advises students in career exploration, networking, and job-seeking strategies and promotes career fairs for internships and job searches. Facilitate workshops and events for assigned caseloads
- Provides preliminary evaluation of transcripts and submits articulation requests for the respective college
- Serves as a student advocate and assists students by making appropriate referrals to scholarships, financial aid, Student Business Services, Learning Support, Counseling Services, and other campus services
- Maintains continuous communication with students via email, telephone, and in person. Runs communication campaigns in venues such as EAB and support efforts with the Early Alert and Mid-term grades for assigned caseload
- Manages, maintains, and audits student advising records; assists students with processing paperwork and other issues
- Supports retention and timely graduation efforts for college and UHD students
- Supervises advising support personnel
- Trains students on how to use advising tools, degree audits, and course prerequisites and serves students on initial academic probation, continued probation, academic suspension, and dismissal
- Interprets and maintains online data and resource files related to this position in student information systems and advising software
- Assists with specialized advising projects
- Assists with First Time in College (FTIC) and transfer orientation sessions
- Participates in on and off-campus recruitment and registration activities with Houston area community colleges, high schools, and community events
- Participates, attends, and assists with pre-commencement and commencement ceremonies/activities
- Maintains a strong, positive, and collaborative relationship with the College Dean, Associate Dean, Assistant Dean, Faculty, and Enrollment Management staff
MARGINAL DUTIES
- Performs all other duties as assigned
SUPERVISORY RESPONSIBILITIES
Direct Reports:
- Supervises full-time and/or part-time employees
Delegation of Work:
- Regularly assigns work to subordinate(s)
Supervision Given:
- Has primary responsibility for conducting performance evaluations and making recommendations for hiring and dismissing employees
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge:
- Knowledge of trends, issues, and accepted practices relevant to the position
Skills:
- The candidate exhibits strong interpersonal skills and experience working with students, parents, faculty, and staff
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external constituents
- Experience and commitment to serving a representative and diverse faculty, administrative staff, and student body
- Excellent computer proficiency (MS Office Word, Excel, and Outlook)
Abilities:
- Strong ability to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary student service
- Ability to work with higher education software systems, analyze data, produce reports, and implement systems to monitor and manage staff productivity
WORK LOCATION AND PHYSICAL DEMANDS
Primary Work Location:
- Works in an office environment or at off-campus locations for recruitment and advising events
Physical Demands:
- Work is normally performed in a typical interior work environment which does not subject the employee to any unpleasant elements
- The position is physically comfortable; the individual has discretion about walking, standing, etc
- The work environment involves minimal exposure to physical risks
- Typical work occurs during business hours Monday through Friday; however, this position may require flexible hours as needed to include evenings and weekends serving students in virtual, on-, and off-campus environments
- Complies with all UHD and UH System policies and procedures
EEO/AA
Qualifications
Required Education:
- Bachelor's degree
Required Experience:
- Minimum of five (5) years in academic advising or student support experience within higher education
License/Certification:
- None required
PREFERRED QUALIFICATIONS
- Master's degree preferred
About University of Houston Downtown
Celebrating its 50th anniversary in 2024, the University of Houston-Downtown (UHD) is the second-largest university in Houston and has served the educational needs of the nation’s fourth-largest city since 1974. As one of four distinct public universities in the University of Houston System, UHD is a comprehensive, four-year university led by President Loren J. Blanchard. Annually, UHD educates approximately 14,000 students, boasts more than 66,000 alumni, and offers 45 bachelor’s degrees, 12 master’s degrees, and 19 online programs within four colleges: Marilyn Davies College of Business, College of Humanities and Social Sciences, College of Public Service, and College of Sciences and Technology. UHD has one of the lowest tuition rates in Texas.
U.S. News and World Report ranked UHD among the nation’s Best Online Bachelor’s Programs for Applied Administration and Best Online Master’s Programs in Criminal Justice, as well as a Top Performer in Social Mobility. The Wall Street Journal/College Pulse ranked UHD one of the best colleges in the U.S. for its 2024 rankings, with notable distinctions: No. 1 for diversity (tied) and No. 3 for student experience. TheStockWatcher.com called UHD a “notable institution providing high-quality online MBA programs. … UHD ensures that its graduates are well-prepared to succeed in their chosen career paths.”
UHD is one of the four distinct and separate components of the University of Houston System, which also includes the University of Houston, University of Houston-Clear Lake, and University of Houston-Victoria. Instructional Sites operated by UHD are University of Houston-Downtown Northwest, University of Houston-Downtown at Lone Star College Kingwood, and University of Houston-Downtown at Lone Star College CyFair.
The University is designated as a Hispanic-Serving Institution, a Minority-Serving Institution, and a Military Friendly School. For more information on the University of Houston-Downtown, visit uhd.edu.
The University of Houston - Downtown is an Equal Opportunity/Affirmative Action institution and recognizes protected classes of race, color, sex (including pregnancy), genetic information, religion, age (40 and above), national origin, disability, veteran status, sexual orientation, gender identity or status, and gender expression as required by federal law. Veterans and persons with disabilities are encouraged to apply.
Required Attachments by Candidate: Resume, Curriculum Vitae
Schedule
: Full-time
Employee Status
: Regular/Benefits
Job Posting
: May 22, 2024, 3:45:43 PM
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