Academic Success Coordinator

Colorado State University, United States

Updated: over 1 year ago
Location: Fort Collins, COLORADO
Deadline: 14 Nov 2022

Posting Details
Posting Detail Information


Working Title Academic Success Coordinator
Position Location Fort Collins, CO
Is this position eligible for hybrid or remote work?
Research Professional Position No
Posting Number 202201782AP
Position Type Admin Professional/ Research Professional
Classification Title Prof/Indiv Contrib II
Number of Vacancies 1
Work Hours/Week 40
Proposed Annual Salary Range 47000 - 52000
Employee Benefits
Colorado State University (CSU) is committed to providing employees with a strong and competitive benefits package that supports you, your health, and your family. Visit CSU’s Human Resources website for detailed benefit plan information for permanent full-time and part-time faculty and administrative professional employees in the following University benefit areas: https://hr.colostate.edu/hr-community-and-supervisors/benefits/benefits-eligibility/ & https://hr.colostate.edu/prospective-employees/our-perks/ .
Desired Start Date 01/09/2023
Position End Date (if temporary)
To ensure full consideration, applications must be received by 11:59pm (MT) on 11/14/2022
Description of Work Unit
The Academic Success Coordinator (ASC) plays a supportive role in strengthening departmental and College efforts to provide quality advising and promote undergraduate student success. This position supports an innovative and holistic approach to providing students with the assistance, guidance and resources necessary to be successful. The primary functions of the ASC are to foster successful transition to the university environment for students in their initial semesters, promote the exploration of majors to ensure students’ choice of appropriate major, and promote timely graduation.
Founded in 1870, Colorado State University is among the nation’s leading research universities and enrolls approximately 32,000 undergraduate, graduate, and professional students. Located an hour north of the Denver metro area, Fort Collins is a vibrant community of approximately 157,000 residents that offers the convenience of a small town with all the amenities of a large city. Fort Collins is situated on the Front Range of the Rocky Mountains with views of 14,000 foot peaks, and offers access to numerous cultural, recreational, and outdoor opportunities.
Position Summary
The Academic Success Coordinator (ASC) within the Academic Support Center of the College of Liberal Arts (CLA) is a full-time twelve-month Administrative Professional position dedicated to serving majors within the College of Liberal Arts. The CLA serves over 5000 undergraduate majors. The ASC will advise approximately 330 students.
Required Job Qualifications
  • M.A. required in a liberal arts discipline or a BA in a liberal arts discipline and a master’s in Student Affairs in Higher Education/College Personnel Administration or Counseling or Career Counseling or a related master’s degree
  • 1 year experience working directly with students in a college/university setting; 
  • Strong presentation or teaching experience as well as strong written communication skills
Preferred Job Qualifications
  • Proven ability to work collaboratively
  • Academic advising experience;
  • Strong interpersonal and oral communication skills
  • Public speaking experience
  • Demonstrated ability to do detailed work, prioritize multiple tasks and meet deadlines
  • Demonstrated commitment to supporting students from diverse backgrounds and demonstrated experience in creating an inclusive and welcoming work atmosphere for colleagues, students, faculty, and staff.
  • Experience working with data and producing reports
Diversity Statement
Reflecting departmental and institutional values, candidates are expected to have the ability to advance the Department’s commitment to diversity and inclusion.

Essential Duties


Job Duty Category Advising And Retention
Duty/Responsibility
  • Advise students in majors as assigned regarding curriculum matters, course offerings, and progress toward their degree
  • Provide comprehensive advising to students, establishing continuous advising relationships with special attention to first and second year students and continue to work with them as needed through graduation, including transition issues
  • Maintain accurate and detailed advising notes through the online system, track advisees’ performance at the end of each semester, and track students on academic probation in order to provide referrals to necessary resources
  • Implementation of strategic interventions including initiating proactive outreach with at risk students, participating in retention and grade monitoring activities, assisting students with academic difficulties, assisting students on probation, assisting students considering withdrawing from the University, and other items as assigned.
  • Advise students requesting retroactive withdrawals and academic dismissal appeals on how to craft well written appeals and how to develop and communicate a comprehensive action plan for academic improvement and success
  • Performance of advising activities regarding course selection and sequencing, registration, class schedule revisions, and class credit load recommendations
  • Interpret curriculum requirements, options, sequencing patterns and best practices across programs while exploring student’s goals, future plans, challenges, and obstacles
  • Academic Success Coordinators are trained to provide advising for two or more CLA academic departments. Applicants will work in any CLA academic department or several as assigned
  • Understand issues confronting under-represented students, ethnically diverse, military veterans, non-traditional aged, parents, disabled students, International, etc. and help them navigate how and what resources to use as well as gain confidence and connection in order to achieve their personal and professional goals
  • Work with students to help them develop more sophisticated decision making skills.
  • Integrate technology and tools for student success into a balanced and holistic approach to advising as time allows
  • Act as mentors and advocates and professionally communicate with students or families who may become distressed about complex academic policies, individual courses or grades, and/or tuition assessment and lead them to understanding and resolution
  • Interpret conflict management and conflict resolution decision-making skills when working with dissatisfied individuals. Interpret, apply and enforce University and College of Liberal Arts policies and procedures, as well as State and Federal laws
  • Model personal and professional ethics in every decision made
  • Develop and manage registration processes and procedures to ensure students are registered consistent with university deadlines
Percentage Of Time 70
Job Duty Category Recruitment and Orientation
Duty/Responsibility
  • Assist with presentations and advising at Ram Welcome, Ram Orientation for new and transfer students, recruiting events, and other assigned events for the larger campus community in relation to the College of Liberal Arts
  • Provide academic advising to undergraduate students and general advising information to parents and families during orientation sessions, and continue regular contact with students through entire education process once the students are on campus
Percentage Of Time 15
Job Duty Category Collaboration and Professional Development
Duty/Responsibility
  • Collaborate with other college and campus programs to facilitate student success
  • Participate actively in the Academic Success Coordinator network, including sharing of best practices
  • Collaborate with other CLA ASCs to create new programs and procedures based on best practices
  • Collaborate with major department(s), faculty, and staff
  • Approve and administer course substitutions and waivers for degree requirements with prior major department approval
  • Provide curricular feedback to department(s) based on knowledge gained from student interactions
  • Maintain up-to-date knowledge on university policy and procedure and on advising best practices
  • Learn and maintain ongoing knowledge of new technologies and tools designed for student success
Percentage Of Time 10
Job Duty Category Data Analysis
Duty/Responsibility
  • Track contacts/outreach/etc with students, analyze data available through Institutional Research and other necessary university systems, and use that information to produce two separate reports at different times each year
Percentage Of Time 5

Application Details


Special Instructions to Applicants
To apply, please upload a cover letter that addresses the required and preferred job qualifications, a resume, and the contact information for three professional references. References will not be contacted without prior notification of candidates.
Conditions of Employment Pre-employment Criminal Background Check (required for new hires)
Search Contact Kelly McGregor, [email protected]
EEO Statement
Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity/expression, or pregnancy in its employment, programs, services and activities, and admissions, and, in certain circumstances, marriage to a co-worker. The University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity and equal access institution and affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services.
The Title IX Coordinator is the Director of the Office of Title IX Programs and Gender Equity, 123 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-1715, [email protected] .
The Section 504 and ADA Coordinator is the Director of the Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836, [email protected] .
The Coordinator for any other forms of misconduct prohibited by the University’s Policy on Discrimination and Harassment is the Vice President for Equity, Equal Opportunity and Title IX, 101 Student Services Building, Fort Collins, Co. 80523-0160, (970) 491-5836, [email protected] .
Any person may report sex discrimination under Title IX to the Office of Civil Rights, Department of Education .
Background Check Policy Statement
Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.

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