Academic Services Officer I/II

Wayne State University is searching for an experienced Academic Services Officer I/II at its Detroit campus location.

Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.

The Student Engagement Program Coordinator will support the vision, mission, and commitments of the Office of Multicultural Student Engagement (OMSE) and assist in achieving the long-term strategic planning of the office. The individual coordinates outreach and awareness initiatives that promote academic success for BIPOC (Black, Indigenous, and People of Color), MENA+ (Middle Eastern/North African), LGBTQIA+ (Lesbian, Gay, Bisexual, Trans, first generation, historically marginalized students, and others. This position reports to the Senior Director of the Office of Multicultural Student Engagement.

Collaborate in the creation of programs and services with departments and colleges to provide support services to aid in retention and graduation of historically excluded and marginalized populations.

Develop, organize, and facilitate on-campus programming and educational workshops focused on cultivating learning and engagement opportunities around identity development, intersectionality, and other areas that increase awareness on diversity, equity, inclusion, and social justice.

In collaboration with OMSE staff, assisting the development and execution of educational programs for cultural heritage months and identity-based celebrations.

Facilitate mentoring of BIPOC, underrepresented, and first-generation students with the goal of facilitating their full participation in the academic life at WSU.

Collaborate and assist with existing orientation and first-year programs with the goal of helping students become actively engaged within the Wayne State University campus community.

Assist with programming and advising support to student organizations serving underrepresented, first generation, and historically marginalized populations.

Assist and support student led programming and projects including but not limited to the Multicultural Student Advisory and Programming Board (MSAPB) and OMSE Student Social Media Campaign Teams.

In collaboration with OMSE staff, assist in the development of appropriate information channels to inform BIPOC and underrepresented students of personal and co-curricular development opportunities.

Develop, coordinate, and assess events and educational programs designed to meet the social and cultural needs of new and returning MENA+ students. Increase MENA+ student engagement in programming and resources provided by OMSE. Serve as office liaison for supporting and advising MENA+ programming and coordination across campus collaboration. Serve as liaison with MENA+ student organizations. Serve as the office representative for annual MENA+ Pre-Commencement Celebration as well as assist with other pre-commencement celebration events coordinated out of OMSE.

Bachelor's degree required for Academic Services Officer I. Master's degree required for Academic Services Officer II, from an accredited college or university preferably in Student Affairs, Higher Education, Counseling, Middle Eastern Studies, or related field.

Minimum of two years of job-related experience.

Demonstrated experience working with programs that serve diverse student populations with special attention and outreach to under-represented or historically marginalized excluded populations (e.g., low-income, BIPOC, MENA+, first-generation, and other historically excluded groups).

Knowledge of and experience with multicultural and multi-ethnic dynamics within a university setting and the academic and social pressures experienced by students at a major research University including students who are BIPOC, LGBTQIA+, first generation, historically marginalized students.

A leadership role in diversity, multicultural education advising, or student affairs program in a college or university.

Experience serving in coordinator positions in higher education student services programs, demonstrating strong multitasking skills and ability to work with teams of people.

Communication Skills: Oral and written skills to communicate in a diverse environment at all levels, with tact and diplomacy, in order to achieve program and campus goals. Strong public speaking and presentation skills.

Program Skills: Knowledge of best practices, assessment, and research and evaluating programs and services that support success of students from historically underrepresented or marginalized populations. Ability to conduct program assessment and assessment of student learning outcomes.

Technical Knowledge: Knowledge of skill and learning development models, including multicultural student development theory, advising theory, and factors affecting the college success for diverse populations. Ability to apply this knowledge when developing/modifying policies and practices.

Interpersonal Skills: Excellent interpersonal skills, especially those in the areas of collaboration, conflict resolution, problem solving, and decision making.

Organizational Skills: Excellent organizational and time management skills with demonstrated ability to plan, coordinate, prioritize, and effectively execute multiple initiatives, programs, and events, and meet established deadlines.

H32 - Provost & VP Academic Affairs

H3216 - (OMSE) Multiculture Stud Engagement (H3216)

• Regular Employee
• Job type: Full Time
• Job category: Academic/Faculty

• Compensation type: Annual Salary
• Hourly rate:
• Salary minimum: 50,840
• Salary hire maximum:

Wayne State University is a premier, public, urban research university located in the heart of Detroit where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity, and inclusion creates exceptional educational opportunities preparing students for success in a diverse, global society. WSU encourages applications from women, people of color, and other underrepresented people. Wayne State is an affirmative action/equal opportunity employer. Ability to work occasional evenings and weekends. Normal office environment

• Number of openings: 1
• Reposted position: No
• Reposted reason: None (New Requisition)
• Prior posting/requisition number:

University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting work. If you are offered employment, the university will inform you if a background check is required.

Wayne State University provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. The university encourages applications from women, people of color and other underrepresented people. Wayne State is an affirmative action/equal opportunity employer.