Academic Program Coordinator

Details

Posted: 10-Apr-24

Location: Baltimore, Maryland

Salary: Open

Categories:

Academic/Faculty Affairs
Staff/Administrative

Internal Number: 113495-en_US

The Post-Baccalaureate Premedical Program at Johns Hopkins University is seeking an Academic Program Coordinator to coordinate, facilitate, and implement academic support services and program services, as well as duties supporting student services, including but not limited to assisting in registration, general program communications, managing catering for events and scheduling classrooms as needed. The Academic Program Coordinator also oversees the Post-Baccalaureate Premedical Program's online application, including managing incoming documents, coordinating applicant interviews, and managing correspondences. This is a fully in-person position, working 28 hours per week.

The Johns Hopkins Post-Baccalaureate Premedical Program is a one-year program that prepares recent college graduates and career-changers for admission to medical school. Students participate in undergraduate coursework, an advising class taught through the program, one-on-one advising, and a Medical Tutorial Program coordinated with the Johns Hopkins School of Medicine.

Specific Duties & Responsibilities

• Foster and contribute to a forward-thinking and service-oriented culture of integrity, respect, and equity.
• Work closely with the Director and Assistant Director of the Post-Baccalaureate Program on program projects and day-to-day program management.
• Continuously, exercise administrative judgment and assume responsibility for decisions, consequences, and results that have an impact on people, costs, and the quality of service offered within the office.

   

 Administrative Support

• Manage day-to-day operations of the Program, including logistics, communications, and follow-up with University colleagues, students, alums, applicants, and external partners.
• Perform routine administration functions, including scheduling, document management, filing, scanning, processing mail, ordering office supplies, and serving as a receptionist for visitors to the office.
• Keep current applicant and student files up to date while scanning and archiving alumni files.
• Monitor, coordinate, develop, and improve internal processes.
• Coordinate hiring and onboarding for tutors and others as needed; enter weekly tutoring hours into SAP.
• Collect and analyze data, create reports, review and explain trends to support marketing, admissions, program delivery, and student support improvements.
• Identify places for improvement and generate new ideas to drive program growth.
• Coordinate the procedures for processing letters and other documents for medical school recommendations.
• Appropriately process financial documentation including but not limited to travel expenses reports, application, and deposit fees; process office and event-related expenses; reconcile monthly financial statements.

   

 Admissions and Application Duties

• Serve as the first point of contact for applicant questions via email, phone, and during online Information Sessions; provide detailed information to applicants and prospective applicants about the program.
• Support key student recruitment events including Information Sessions and Visit Days.
• Collect, verify authenticity, and check in applicant credentials/documents in a timely fashion.
• Administer the online application system and oversee the daily processing of online applications, ensuring that applications flow through the application life cycle efficiently and staff and applicants are well-informed.
• Oversee scheduling of applicant interviews and related application decision communication.

    

Student Services Coordination

• With oversight from the Assistant Director, assist students with registration in required courses and coordinate with the Registrar's Office to facilitate student enrollment.
• Prepare and distribute information to students regarding program services and University support.
• Draft and assist in the production of high-quality presentations, memos, and materials, for example, the new student orientation packets and presentations.

   Special Knowledge, Skills, & Abilities

• Strong knowledge of computer operations, including Microsoft Office (Word, Excel, PowerPoint, etc.)
• Proven track record of managing multiple projects and calendars simultaneously and meeting tight deadlines.
• Superior organizational skills and ability to set priorities and respond quickly as priorities change.
• Clear ability to think creatively and solve problems as well as courage for testing new ideas.
• Demonstrated strong customer service orientation treating others with respect, empathy, and patience.
• Must be detail-orientated and well-organized.
• Strong communication skills in both writing and written formats with the ability to independently create appropriate and professional documents.
• Ability to work efficiently, successfully, and autonomously with minimal supervision.

Minimum Qualifications

• High School Diploma or graduation equivalent.
• Three years administrative/academic related experience.
• Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

• A college Degree is preferred.
  
• Experience in admissions or university student service preferred.
• Experience in program coordination or project management in an academic setting.
• SAP knowledge is helpful.
• Experience with social media and marketing.
• Experience working with administrators, faculty, and students.

 

 

Classified Title: Academic Program Coordinator  
Role/Level/Range: ATO 37.5/02/OE  
Starting Salary Range: $18.00 - $25.75 - $33.50 HRLY (Commensurate with experience) 
Employee group: Full Time 
Schedule: Monday - Friday, 28hrs per week 
Exempt Status: Non-Exempt 
Location: Homewood Campus 
Department name: ​​​​​​​Postbac Premed  
Personnel area: School of Arts & Sciences 

 

 

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About Johns Hopkins University
Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.
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