Academic Advisor Intermediate Professional

University of Colorado | Denver

Official Title: Academic Advisor Intermediate Professional

Working Title: Academic Advisor (Intermediate Professional)

FTE: 1.0

Salary Range:  Intermediate Professional: $50,00 - $55,000

Position #00668965 – Requisition #33005

About the University of Colorado - Denver

The University of Colorado Denver is the state’s premier public urban research university and equity-serving institution. Globally connected and locally invested, CU Denver partners with future-focused learners and communities to design accessible, relevant, transformative educational experiences for every stage of life and career. Across seven schools and colleges in the heart of downtown Denver, our leading faculty inspires and works alongside students to solve complex challenges through break through innovations and impactful research, and creative work. As part of the state’s largest university system, CU Denver is a major contributor to the Colorado economy, with 2,000 employees and an annual economic impact of $800 million. For more information, visit ucdenver.edu .

* Applications are accepted electronically ONLY at www.cu.edu/cu-careers *

The University of Colorado Denver seeks individuals with demonstrated commitment to creating an inclusive learning and working environment. We value the ability to engage effectively with students, faculty, and staff of diverse backgrounds.

The School of Education & Human Development has an opening for a full-time University Staff (unclassified) Academic Advisor (Intermediate Level) position.

Jobs in the Academic Services career family provide direct professional support for the teaching and/or educational service mission of the university. Functions include academic advising/counseling, student personnel administration, recruitment and admissions, registration, financial aid, faculty affairs, library services, curriculum administration, and others involving direct support of the educational mission of an academic unit. 

Intermediate Level:  Work involves creating, integrating, applying, and sharing knowledge directly related to a professional field.

Nature of Work:
Elevating student success is CU Denver’s first and highest priority.  The School of Education & Human Development does this through targeted support to students which increases retention and graduation.  Academic advising is recognized within the School of Education & Human Development (SEHD) as an integral part to elevating student success. This full-time, University Staff (unclassified) position will work with a team of academic advisors, faculty, and administrators to guide students through an educational path and to develop and implement programs and services that foster student persistence and graduation. Building relationships with current community college students interested in transferring into the program, new freshmen, as well as retaining students to graduation, is a key part of this position.  Successful candidates will have multi-cultural competence, an understanding of an urban campus, facility in supporting diverse and first-generation students and will be able to develop and maintain effective and collaborative working relationships with faculty, staff, and students.

• The process between the student and an academic advisor of exploring the value of a general education, reviewing the services and policies of the institution, discussing educational and career plans, and making appropriate course selections.

• Educational services and school resources provided to students in the effort to help them generally succeed in school.

• Yield of new students and retention of continuing students

Primary Duties and Responsibilities:
Academic Advising:

• Develop trusting, supportive relationships with individual students.

• Serve as the primary point of contact for academic questions or concerns.

• Work with students through in-person, individual appointments and group meetings, drop-in hours, video conferencing, telephone, and email.

• Personalize the academic path at CU Denver.

• Review students’ academic records and discuss appropriate course choices.

• Offer co-curricular guidance that complements academic path and goals.

• Lead students in intentional goal setting appropriate to their developmental stage.

• Proactively track, contact, and work with student populations.

• Collaborate closely with program faculty to ensure understanding of curricula, program policies, and goals.

• Assist students with negotiating University and School processes and procedures, including letters and petitions, schedule changes, leaves of absences, academic probation, and services related to special needs, etc.

• Monitor and track Incomplete grades.  

• Provide course and program plan information/advising to prospective and current students in all assigned programs, including: pre-requisite advising, transfer of credit, course waiver/substitutions, recommendations for licensure/endorsement, graduation requirements, and degree audit information. 

• Maintain appropriate documentation of all student contacts via our advising system, Navigate. 

• Refer students to appropriate campus resources for assistance with disability services, academic and personal issues, and other college-related concerns. 

• Approves graduation applications and communicates with students about all remaining requirements for successful graduation. 

• Monitor and track student retention and other success benchmarks as needed.

• Working with the SEHD Student Success Center, identify students in need of academic, financial or social support and connect them to campus resources needed to achieve their goals. 

• Co-Teach or teach UNIV 1110 Student Success or similar course(s) as requested.

• Perform other duties as assigned.

This description is a summary only and describes the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business need. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.

Intermediate Level:

• A bachelor’s degree from an accredited college or university in education, psychology, educational technology, social science, liberal arts, communications, or a directly related field from an accredited institution.

• One or more years of full-time professional-level higher education experience in academic advising or working in a student support services office or position. Note: Twelve (12) months of paraprofessional experience at the graduate level (e.g., graduate assistantship experience) in an academic advising or student affairs office or position may be counted toward the full-time professional-level experience.

• Master's degree in Higher Education/Student Affairs, Counseling, Education or Human Service-related field. 

• Five (5) or plus years of experience in academic advising in higher education. 

• Experience with teacher licensure programs.

• Experience teaching.

• Fluent in Spanish, which includes reading, writing, and speaking.

• Experience with computerized record maintenance and management, preferably using PeopleSoft system and other student information systems.

• Demonstrated commitment and leadership ability to advance diversity and inclusion.

• Ability to work with individuals with diverse academic needs.

• Strong interpersonal and communication skills and ability to present to large groups. 

• Strong record of collaboration with faculty and other staff.

• High degree of reliability and flexibility; ability to work in a fast-paced, multi-cultural environment.

• Strong commitment to student success.

• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.

• Outstanding customer service skills.

  Ability to take direction and use sound independent judgment. 

• Ability to work independently, identify and set priorities, meet deadlines and work autonomously in a fast-paced environment.

• Comfortable with public speaking. 

• This position follows a hybrid work structure where employees can work remotely or from the office, as needed, based on demands of specific tasks or personal work preferences. Working from the office is encouraged when working on tasks that require a high degree of collaboration.

As of 7/1/2023, The University of Colorado recommends employees be fully vaccinated from the COVID-19, but is not required. COVID recommendations and information can be found at: https://www.ucdenver.edu/coronavirus

The salary range (or hiring range ) for this position has been established at Intermediate Professional: $50,000 - $55,000.

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

The above salary range (or hiring range ) represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

This position is not eligible for overtime compensation.

Your total compensation goes beyond the number on your paycheck. The University of Colorado Denver provides generous leave, health plans and retirement contributions that add to your bottom line.

Benefits: https://www.cu.edu/employee-services/benefits

Total Compensation Calculator: http://www.cu.edu/node/153125

Review of the applications will begin immediately and will continue until the position is filled. Priority will be given to applications submitted by April 1, 2024. Those who do not apply by this date may or may not be considered. 

To apply, please visit: http://www.cu.edu/cu-careers and attach:

• A cover letter which specifically addresses the job requirements and outlines qualifications

• A current CV/resume

• List of three references (we will notify you prior to contacting both on and off-list references)

The University of Colorado Denver strives to maintain a safe and productive educational, clinical, research and employment environment. All prospective employees and current employees must, therefore, consent to and pass background checks prior to any final appointment/employment.

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at [email protected] ​.

The University of Colorado Denver is committed to recruiting, retaining, and promoting diverse faculty and staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from Black, Indigenous, and people of color, women, persons with disabilities, persons within the LGBTQ+ community, and veterans. The University of Colorado is committed to diversity and equity in education and employment.

Questions should be directed to Rosalinda Martinez, [email protected]
Questions about the application process should be directed to: SEHD HR, [email protected]