34060700 - DN-COMMUNITY DENTISTRY

Clinical Referral Rep

Community-Based Education and Outreach

- Work together with school nurses and health liaisons at current partner schools to ensure successful return of dental treatment consent forms.

- Develop engaging strategies with school personnel to inform students and parents about school-based dental outreach activities.

- Assist with preparing dental outreach paperwork in advance of scheduled activities.

- Provide tailored oral hygiene and nutrition education to children and families.

- Schedule patient appointments and send appointment reminders for community-based dental outreach activities.

- Follow up with families to schedule recall appointments for their child.

- Answer patient phone calls as received during community clinical events.

- Co-develop and disseminate community-facing materials related to oral health.

- Attend health and community fairs to promote the NCEF community dental outreach program and provide oral health education.

- Inform community partners about upcoming NCEF Community Dental Outreach events.

Community Based Clinical Navigation

- Make community-based referrals to agencies and clinics within the dental safety net community of Collier County.

- Establish and maintain close relationships with safety net organizations and have good working knowledge of key contacts, eligibility criteria, referral process, and follow-up outcomes of these organizations.

- Follow up with patients after referrals have been made to ensure patients are able to access specialty appointments.

- Assist families in enrolling their child in Medicaid and completing forms, as needed.

- Educate families on their child’s dental benefits, if applicable.

- Organizes transportation for patients transferred to or seeking services at NCEF Pediatric Dental Center or Healthcare Network facilities.

- Attend scheduled meetings with the dental outreach team.

- Attend community engagement meetings as necessary.

- Verify patient Medicaid eligibility.

- Input patient information and scan patient records into axiUm electronic dental software.

- Provide support as needed for documentation/data analysis of dental outreach program processes and outcomes.

- Participate in ongoing oral health promotion trainings, required annual UFCD trainings, and professional development opportunities.

$25.00/hr, commensurate with education/experience

High school diploma or equivalent and two years of experience providing customer service in a health care setting.

- CPR certification

- Ability to drive to various locations within Collier County

- Good communication skills to foster relationships with partnerships of outreach program

- Experience working with pediatric populations

- Exhibits cultural sensitivity with diverse racial, ethnic, and socioeconomic populations

- Past experience working in the Medicaid system

- Past experience working in a dental outreach program

-Familiarity with community resources, social services, and healthcare in Collier County- Ability to properly demonstrate and communicate health education activities.

- Fluent in Spanish or Haitian Creole

This position has been reposted. Previous applicants are still under consideration and need not reapply.

In order to be considered, you must upload your cover letter and resume.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

This position is eligible for veteran’s preference. If you are claiming veteran’s preference, please upload a copy of your DD 214 Member Copy 4 with your application for consideration. See our Veteran's Preference Page  for more specific information.