SU0038 - Student Advisor

Updated: 1 day ago
Location: Ealing, ENGLAND

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UWL Students' Union
Location: 

Multi Site


Salary:  

£26,270 to £30,530 per annum

Working Hours: 35 hours per week

Release Date:  

Tuesday 16 April 2024


Closing Date:  

Sunday 05 May 2024


Reference:  

SU0038

Do you want to work in an award-winning students’ union that puts student support and disrupting inequality in higher education at the heart of everything it does? We are looking for an advice professional who understands best practice in delivering advice in a 1-2-1 or group setting. You must be passionate about supporting students and improving the student experience at UWL!

The Student Advisor is a key role within the UWLSU’s Advice and Wellbeing team. The Student Advisor will deliver case-based advice and advocacy interventions to hundreds of students each year to an excellent standard. The post holder will work to ensure that our students are supported through academic regulatory processes such as mitigating circumstances, academic appeals, complaints, and disciplinary processes at UWL. They will provide independent, non-judgmental, and accessible advice to students that will empower them to make informed choices about their case. An understanding of external support networks is also advantageous, as our Advisors are expected to identify and provide signposting guidance to students that will help them access suitable support outside of the SU and University. We also pride ourselves on our partnership work with the University of West London and as such the postholder will be expected to demonstrate commitment to working in partnership with key stakeholders in the student experience at UWL.

Our Advice Service is non-traditional, dynamic, proactive, and strategically driven. We are looking for an individual who identifies with our mission to creating a transformational student experience and supports students’ sense of wellbeing whilst at University. You will have experience in working with and supporting individuals and groups with advice and may have experiencing or advocating for individuals or groups in meetings or hearings. You will have experience of working effectively on your own initiative, turning around complex work, and being able to coordinate small-scale events to support with our outreach to students. You will have a strong commitment to equality, diversity, and inclusion, understanding the importance of positive working relationships. We are looking for a candidate that displays high levels of self-awareness, empathy, and the ability willingness to learn new skills and responsibilities.

This is a permanent, full time role.

You can download the full job description Here

Application Process

If everything above sounds good to you, we’d love to receive your application. Be sure to read the job description and person specification and to complete the application process by clicking on the link to the Student Union Website https://uwlsu.peoplehr.net/Pages/JobBoard/Opening.aspx?v=e4b15856-83a0-42fc-a38c-33227b31c62a and also provide your CV and Cover letter.

Interviews will be conducted on Monday 13th  May 2023 and Wednesday 15th May 2024.

You can contact [email protected]  if you have any questions about this role.

If you require an alternative method to submitting your application (i.e. video or braille), please contact us on [email protected] or 0208 231 2276.

For more information about the SU, this role or specific questions about the application process please contact [email protected] or 0208 231 2276. 

UWL students come from a diverse range of backgrounds, as an employer we are committed to ensuring that our workforce are reflective of the members we serve.

Therefore, we actively encourage applications from people from a wide range of backgrounds and circumstances, particularly those from traditionally underrepresented groups. 



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