Student Adviser - 10389

The Student Centre are seeking to appoint a hardworking individual to join an established busy team of Student Advisers. The information the Student Centre provides is extensive; it is the initial point of contact for all students in connection with their University record, including functions related to Registry, Finance, Student Visas,  Accommodation, Colleges and other services within the Student Services Department.

College / Directorate

Directorate of Academic & Student Services

Full Time / Part Time

Full Time

Directorate: Directorate of Student & Academic Services (SAS)   

Location: University Brunel London - Uxbridge Campus                              

Salary: Grade 5 from: £28,250 to £32,113 inclusive of London Weighting with potential to progress to £33,904 per annum inclusive of London Weighting through sustained exceptional contribution.

Hours: Full time

Contract Type: Permanent

Brunel University London was established in 1966 and is a leading multidisciplinary research-intensive technology university delivering economic, social and cultural benefits. For more information please visit: Our history | Brunel University London . Brunel is proud of its impressive record of encouraging and supporting individuals from groups that are currently under-represented within higher education to progress to university

The Student Centre are seeking to appoint a hardworking individual to join an established busy team of Student Advisers. The information the Student Centre provides is extensive; it is the initial point of contact for all students in connection with their University record, including functions related to Registry, Finance, Student Visas,  Accommodation, Colleges and other services within the Student Services Department.

Your responsibilities as a Student Adviser will include ensuring that the department provides a professional, welcoming, reliable, accessible and effective service to all its users as well as providing guidance, information and administration. You must have experience of working in a multi-functional team as well as dealing with customers and/or stakeholders from various sectors.

The post holder will be required to respond to a variety of enquiries and administration across a continually growing range of services. The ability to multi-task and manage competing deadlines is essential. In addition, you will have excellent verbal and written communication and customer service skills, with the ability to deal with people professionally and courteously at all times.

This role depends on the confident use of multiple databases, often simultaneously; therefore, good IT skills are essential as well as knowledge of using Microsoft applications. This role is not eligible for hybrid or working from home and you would be required in the office every day.

This is an excellent opportunity if you have a particular interest in the Student Service provision and want to contribute to a culture of continuous improvement. This is a customer service role based in the office all the time and not eligible for hybrid working.

We offer a generous annual leave package plus discretionary University closure days, excellent training and development opportunities as well as a great occupational pension scheme and a range of health-related support. The

For further details about the post including the Job Description and Person Specification and to apply please visit https://careers.brunel.ac.uk

If you have any technical issues please contact us at: [email protected]

All Applicants should be eligible to live and work in the UK for the duration of any offer of appointment

Brunel University London has a strong commitment to equality, diversity and inclusion. Our aim is to promote and achieve a fully inclusive workforce to reflect our community