Senior Student Support Advisor

FTE: 1.0 fte (37 hours p/w)
Duration of Contract: Permanent
Salary: UH7 £37,099 pa to £40,521pa with potential to progress to £44,263 by annual increments
Annual Leave: 30 days plus standard public holidays and an additional 4 days including the  closure of our office between Christmas and New Year 

As Senior Student Support Advisor you will have a clear vision and strategy for the work of the service, and lead and manage the team providing specialist support services and ensure service delivery on projects, training, and events to both students and staff.   

You will develop and maintain positive links through effective communication with internal and external stakeholders and deliver and coordinate a calendar of diversity and student wellbeing events. This will include working with Marketing & Communications and the University’s Student Union on EDI related communications.

You will lead on support to study processes for students who may be adversely affected by harassment, discrimination, victimisation, or sexual assault.

In this role you will require excellent interpersonal and communications skills and the ability to maintain personal and professional boundaries whilst working with staff, students and external stakeholders. You will have substantial proven and demonstrable experience of providing specialist sexual violence/harassment advice and support, and working in an equality and diversity role, with understanding of equality legislation, safeguarding, legal responsibilities, and the criminal justice systems response to sexual assault, discrimination, domestic abuse and harassment. You will also require a history of successful project management from initiation, promotion to completion, with good outcomes. You will have expert-user IT skills and be able to demonstrate designing and delivering training and presentations and undertake data analysis and report on trends and make recommendations.

A minimum of a Degree (or equivalent level 6 or higher qualification) or significant proven experience in relevant field, accredited ISVA (Independent Sexual Violence Advisor) qualification, accredited IDVA (Independent Domestic Violence Advisor) qualification, professional or academic qualifications or significant knowledge and skills relevant to the role e.g. PGC in Coaching, advice/counselling training, research techniques, data analysis, marketing or events management

We regret that we are unable to offer UKVI sponsorship for this post; applicants will either hold UK Right to Work, or demonstrate access to UK Right to Work, before an offer is made.

This post is exempt under the Rehabilitation of Offenders Act 1974 
Disclosure & Barring Service (DBS)
The University requires that the successful applicant who is offered employment will be subject to a criminal record check from the Disclosure & Barring Service before the appointment is confirmed. An Enhanced Disclosure will be required, and this will include details of cautions, reprimands, or final warnings, as well as convictions. The University of Hertfordshire complies with the 'Code of Practice for Registered Persons and other recipients of Disclosure Information'. DBS Checks may be renewed in line with policy. 

Overseas applicants and UK applicants who have lived abroad
Successful applicants who have lived outside the UK, for 12 months or more (whether continuously or in total), in the last 10 years, will be required to produce a ‘Certificate of Good Character/Conduct’ from each of those countries.  

Contact Details/Informal Enquiries: Karen Turner, Safeguarding Manager and Compliance,phone number: 07754858210, email: [email protected].
Closing Date: 12 March 2024
Interview Date: TBC