Founded in 1894, City, University of London is a global university committed to academic excellence with a focus on business and the professions and an enviable central London location.
City attracts around 20,000 students (over 40% at postgraduate level), from more than 150 countries and staff from over 75 countries.
In the last decade City has almost tripled the proportion of its total academic staff producing world-leading or internationally excellent research. During this period City has made significant investments in its academic staff, its estate and its infrastructure and continues to work towards realising its vision of being a leading global university.
The culture at City is built on our shared core values, which means that all employees are expected to behave according to our values: “We care, We learn, We act.”
Background
The Student Systems team is part of Information Technology. The team provides support for SEAtS and other student records systems such as SITS/ e:Vision. The successful candidate will join at an exciting time of change; will work as part of a great team; will have an opportunity to make a positive contribution to City and the student experience; and to learn new tools whilst gaining valuable experience of this rewarding sector.
Responsibilities
You will assume full responsibility for the management and troubleshooting of the SEAts attendance monitoring system. This will require management of SEAtS device configuration items and inventory and troubleshooting and replacing faulty devices.
You will create and maintain documentation of the existing configuration of the SEAtS system and business process workflows within the system; ensuring these workflows are continuously updated and aligned with the evolving needs of the University.
You will act as the primary relationship manager for business stakeholders. This will demand strong communications and relationship management as well as effective stakeholder and supplier management skills.
Person Specification
You will have experience of leading workstreams. You will have great resource management and delegation skills and be a strong communicator demonstrating an ability to influence stakeholders.
You will have experience of working in Higher Education and extensive knowledge of of working with and supporting SEAtS and their hardware. You will have excellent analytical and problem-solving skills, and also be able to work independently and as a member of a team.
Additional Information
City offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.
Closing date for applications: 1st May 2024 at 11:59pm.
Where hybrid working can be accommodated, specific arrangements will be agreed with the successful candidate before their start date. Regardless of where colleagues are working, City, University of London’s premises will be their primary and contractual place of work.
City, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.
We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background.
City operates a guaranteed interview scheme for disabled applicants.
The University of business, practice and the professions.
Similar Positions
-
Work Placement Coordinator, Westminster Kingsway College, United Kingdom, about 16 hours ago
Job titleWork Placement Coordinator Job referenceR004074 Date posted25/04/2024 Application closing date12/05/2024 LocationKings Cross - London Salary£34,564 per annum Contractual hours35 BasisFull...
-
Mechanical Engineer, University of London, United Kingdom, about 13 hours ago
The Role London Business School are looking for a Mechanical Engineer to join Campus Services and Estates on a permanent basis. You will bring Mechanical and Plumbing maintenance experience and ex...
-
Maintenance Tradesperson Carpenter, University of London, United Kingdom, about 13 hours ago
The Role London Business School are looking for a Mechanical Tradesperson - Carpenter to join Campus Services & Estates on a permanent basis. As a Carpenter, you will be responsible for ensuring a...
-
Hourly Paid Retrofit Lecturer, Westminster Kingsway College, United Kingdom, about 16 hours ago
Job titleHourly Paid Retrofit Lecturer Job referenceR004076 Date posted26/04/2024 Application closing date31/05/2024 LocationTottenham - London Salary£26.32 - £28.52 per hour (holiday excluded) Co...
-
Humanities And Social Sciences Access Lecturer Hourly Paid, Westminster Kingsway College, United Kingdom, 11 days ago
Job titleHumanities and Social Sciences Access Lecturer - Hourly Paid Job referenceR004062 Date posted05/04/2024 Application closing date19/04/2024 LocationKings Cross - London Salary£26.32 per ho...
-
Hourly Paid Learner Recruitment And Sales Officer (Call Centre), Westminster Kingsway College, United Kingdom, about 16 hours ago
Job titleHourly Paid Learner Recruitment and Sales Officer (Call Centre) Job referenceR004072 Date posted18/04/2024 Application closing date30/04/2024 LocationTottenham - London Salary£13.15 per h...