Personal Assistant/ Service Delivery Support Officer - 0537-24

View All Vacancies Information Systems Services
Location:  

Bailrigg, Lancaster, UK

Salary:  

£25,138 to £28,759 (Full time, indefinite)

Closing Date:  

Wednesday 05 June 2024

Interview Date:  

To be confirmed

Reference:  

0537-24

Please note: this job is only available to current employees of Lancaster University

Are you a positive, pro-active, self-motivated professional, who is looking for their next challenge and opportunity to grow their skillset? We are looking for a key member of the ISS team, who will provide exceptional support to our CIO and wider department.  

The role of Personal Assistant/ Service Delivery Support Assistant is based within the Information Systems Services Division at Lancaster’s Bailrigg campus, which has an agile working policy. 

You should have experience of providing excellent customer-service focused administrative support within a higher education institution. You should also have good IT skills with either appropriate qualifications or experience working with Microsoft Office products for office/administrative purposes.

Excellent communication skills are essential, as is a commitment to providing high standards of customer service and working closely with a supportive and friendly team. You should be self-motivated and keen to develop new skills which will be supported by peers and managers.

As we embark on our new digital strategy, we are entering an exciting phase of transformation for the ISS team which will provide an interesting environment to work in, with many opportunities for professional development and career progression. 

In return, we will provide a competitive salary, 25 days annual leave plus additional university closure days at Christmas and Easter, a flexible benefits package and a package of family friendly work-life balance policies. 

We welcome applications from people in all diversity groups. We will also encourage flexible and elements of remote working given the nature of the role, learning from our experience during the pandemic in ensuring the role holder is well supported in doing so.

For an informal discussion of the role please contact Naomi Stewart, Service Delivery Manager, [email protected] .

Further details:

Please note: unless specified otherwise in the advert, all advertised roles are UK based.

Find out what it's like to work at Lancaster University , including information on our wide range of employee benefits, support networks and our policies and facilities for a family-friendly workplace.

The University recognises and celebrates good employment practice undertaken to address all inequality in higher education whilst promoting the importance and wellbeing for all our colleagues. 

We warmly welcome applicants from all sections of the community regardless of their age, religion, gender identity or expression, race, disability or sexual orientation, and are committed to promoting diversity, and equality of opportunity.