Operations Manager

The Directorate of Student and Campus Life (SCL) at Queen’s University Belfast, is currently seeking to recruit a talented Operations Manager. 

Reporting to the Operations and Compliance Manager, the successful candidate will be responsible for assisting in the provision and delivery of effective facilities services for Queen’s Sport. Manage teams responsible for delivering an excellent customer focused experience in Queen’s Sports portfolio with pre-agreed standards and procedures to ensure targets are achieved whilst providing a quality customer focused service. Assist with managing the operational delivery of all five facilities and staff to ensure that all agreed targets are met.

The successful candidate must have, and your application should clearly demonstrate that you meet the following criteria:

• Relevant academic/vocational qualifications (e.g. A-Levels, NVQ 3 or equivalent) with significant relevant experience (in the last 6 years) in a similar Sporting/Leisure Facilities; OR Substantial relevant experience, acquired through a combination of job related vocational training and on-the-job experience, in a large sporting environment involving large numbers of customers and leading a team of staff (maximum 45 people).

• Significant experience and evidence of delivering a Health and Safety culture within Sport and Leisure environments.
• Experience in and evidence of successful management of resources and budgetary control.

Please note the above are not an exhaustive list. For further information about the role including the essential and desirable criteria, please visit our website.

This is offered as a Full-time, Permanent position.

At Queen’s our people are at the heart of everything we do. As a staff member you will become part of a vibrant organisational culture, which will provide you with the opportunity to achieve your full potential and enhance your career through a continuous focus on learning and development.

We offer an excellent employment package that includes:

• Great terms & conditions
• Pension schemes
• This is a primarily campus based role however flexible working is possible in collaboration with your line manager
• Family-friendly initiatives
• Career development opportunities
• Support for health & mental wellbeing
• Generous holiday entitlement of 8.4 weeks a year (made up of 23 days annual leave, 10 closure days and 9 bank holidays)

Queen’s University is committed to promoting equality of opportunity to all. We have created an inclusive culture by establishing staff networks such as iRise (Black, Asian, Minority Ethnic and International Staff Network) and PRISM (LGBTQ+) which help us progress equality.

We also subscribe to Equality Charter Marks such as the Diversity Charter Mark NI in addition to Athena Swan. For further information on our commitment to Equality, Diversity and Inclusion, please visit:  www.qub.ac.uk/diversity ; www.qub.ac.uk/qgi  and www.qub.ac.uk/sites/StaffGateway/StaffNetworks/

Informal enquiries may be directed to Kevin Murray [email protected]

Candidate Information

About Queen's Sport

Attractive Reward Package

Information for International Applicants