IT Support Assistant (Service Desk)

View All Vacancies
IT Service Delivery
Location:  Egham
Salary:  Salary is £12.35 per hour including London Allowance
Post Type:  Part Time
Closing Date:  23.59 hours GMT on Monday 18 March 2024
Reference:  0324-079

Casual, Fixed Term

Applications are invited from RHUL students for the post of IT Support Assistant in the IT Services department.

The IT Support Assistant plays a vital role in ensuring the delivery of excellent 1st line IT support by providing both proactive and reactive support.  Those appointed to the role will support students and staff both face-to-face and via online chat.

The ideal candidate will have good customer service skills and ability to work with minimum supervision.  Good verbal and written communications skills as well as a good understanding of Windows and MAC operating systems.

The post is based in Egham, Surrey where the College is situated in a beautiful, leafy campus near to Windsor Great Park. 

For queries on the application process the Human Resources Department can be contacted by email at: [email protected]  

Please quote the reference: 0324-079

Closing Date:   23:59, 18 March 2024

Interview Date: 21 March 2024

Please note that it will not be possible for the University to issue a Certificate of Sponsorship to the successful candidate for this position. Therefore, the appointable candidate will need to be eligible to work in the UK or have leave to remain in the UK and associated right to work for the duration of their employment with the University, in accordance with the Immigration, Asylum and Nationality Act 2006.

This position is not eligible for hybrid working.

Royal Holloway is committed to equality, diversity and inclusion (EDI), and encourages applications from all people regardless of age, disability, gender, marital status, parental status, race, religion or belief, sexual orientation, or trans status or history. More information on our structures and initiatives around EDI, including information on staff diversity networks, can be found on our Equality and Diversity Intranet page .