Information Assistants (4 Posts)

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Leeds Trinity University Library is a dynamic and successful service, underpinned by a strong emphasis on supporting our users. In an exciting development, the Library at our new City Campus will be opening in Autumn 2024, complementing our existing facility at the Horsforth Campus.

These new roles are primarily based at the City Campus, but you may also be required to work at our Horsforth Campus, and will undergo initial induction and training at Horsforth before the City Campus Library opens. Reporting to the City Campus Library Manager & Liaison Librarian, the successful candidates will help to provide an effective Helpdesk service for Library users and to maintain support services essential for the day-to-day running of the Library.

They will provide a first line enquiry service via the Library Helpdesk, carry out circulation duties and shelving and shelf tidying tasks.

Applicants must have experience of providing service to users/customers, along with a good knowledge of Microsoft Office software. Previous recent experience of working in a library or information service, and of using a Library management system is desirable. Excellent interpersonal, communication and customer service skills are essential, as is accuracy and attention to detail.

Informal enquiries may be addressed to Laura Bewick or Jax Temple-Smees, Library User Services Managers at  [email protected] . If you have any queries about the application process, please email [email protected] or call 0113 283 7130.

Leeds Trinity University values diversity and inclusion and particularly encourages applications from the following groups as they are currently under-represented at this level within the University: Women, LGBT+ and Black, Asian and Minority Ethnic applicants, as well as candidates with disabilities, whether hidden or otherwise. The University will consider all forms of flexible working arrangements.

Closing date for applications: 19 May 2024

Interviews for these posts are expected to take place on Thursday 6th and Friday 7th June 2024

To apply, please submit a CV and a covering letter that states whether you want to apply for Posts 1&2 or Posts 3&4, or if you would be interested both sets of posts equally