Incubation Operations Officer

Closing Date: 23.59 hours BST on Wednesday 03 April 2024

Interview Date: Wednesday 17 April 2024

The SETsquared Surrey incubation programme is a unique and exciting initiative at the University of Surrey which offers a business acceleration programme and physical co-working space for small businesses. The businesses are both spinouts from the University and regional start-ups who value the University links that the incubator brings.

This role is a unique opportunity for you to support the Incubation team and play pivotal role in organising the activities of the incubator as well as communicating the business development activities to the membership, the network and a wide stakeholder community. 

Role & Responsibilities:

We are looking for an experienced administrator with high levels of accuracy and attention to detail, who will play a pivotal role in the smooth running of the incubator programme and the S100 Angel Investment Club. You’ll have strong communication and people skills and be able to work independently as well as part of a small team. Excellent IT skills are also essential to this role.

Previous experience of running events, collecting and collating engagement metrics, managing office spaces and communicating with business professionals are all desired.

Other responsibilities include:

• Responsibility for collecting and collating metrics for SETsquared Surrey, S100 Club and any other SME Programmes.
• Operational support for the entry process for new businesses: Application prefiltering and processing, contract processing, induction to facilities, desk setup.
• Organise and run the operational aspects of Events, Workshops and Clinics for the Member businesses. This includes room bookings, invitations, catering, printing, venue set up and guest support.
• Support the Operations Manager in marketing and PR activity with printing and dissemination of newsletters and e-zines, maintaining our webpages located within the Surrey Research Park website and running social media accounts.
• Support the Operations Manager to manage the physical space and infrastructure of the Incubators for staff and paying Members – including the day to day and continuous improvement for IT, Network and Communications infrastructure and decorations.

This is a full time post, reporting to the Operations and Relationship Manager/SETsquared Surrey Centre Director, based at the Surrey Technology Centre in Guildford.

For informal enquiries please contact Charlotte Watson ([email protected] ). 

What’s in it for you?

We think Surrey is an amazing place to work, and we are carefully crafting a dynamic, flexible, and fun place to work and thrive.

Our campus is a beautiful, leafy environment with carefully designed gardens, vibrant green playing fields, and a picturesque lake. With the buzz of student life and superb working facilities, the University is a global community of ideas and people, dedicated to life-changing education and research in an inspiring, innovative and diverse environment.

Alongside our gorgeous campus setting, collegiate on-site atmosphere and plentiful development opportunities, we also offer:

• 20 Days Annual Leave + 7 University Closure Days + Bank Holidays
• Additional Day of Leave per year of service for 5 years
• 36 Hour week
• Competitive Pension
• On-site discounted Nursery/Childcare
• Discounted Surrey Sports Park Membership 

For more information or to be considered for the role, please apply via the University Website.

The University of Surrey is committed to providing an inclusive environment that offers equal opportunities for all. We place great value on diversity and are seeking to increase the diversity within our community. Therefore, we particularly encourage applications from under-represented group.