HR Recruitment Administrator

Updated: 11 days ago
Location: Durham, ENGLAND

HR Recruitment Administrator (
Job Number:
Grade 4: - £23,751 - £24,533 per annum
Open-Ended/Permanent - Full Time
Contracted Hours per Week: 35
Working Arrangements: We operate hybrid working and are on site two days per week and remainder from home.
Closing Date
: 09-Jun-2024, 6:59:00 PM
Disclosure and Barring Service Requirement: Not Applicable. 

The University

At Durham University we are proud of our people.  A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting – Durham is a university like no other.

Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally.  Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. 

We would be thrilled if you would consider joining our thriving University.  Further information about the University can be found here.

The Role and the Department

People are the most important asset of Durham University and our HR Department is pivotal in ensuring that we attract, recruit, develop, reward and retain the very best talent from across the world into our University community. Building on our bold and ambitious University Strategy, a key role of HR is to secure the University’s strategic aim, ‘to be a world leading employer’ by ensuring that our staff can reach their full potential.   

The HR Department plays a leading role in creating a working environment for our staff (and potential staff) which is supportive, stimulating and informative, whilst providing for creative and innovative employment practices and opportunities. Our aim is to make sure that Durham University is a great place to work. The University HR Recruitment Team provides support for all staff recruitment within the University and the recruitment of world leading colleagues is a strategic priority.

This is an excellent opportunity to join the HR Recruitment Team, where you can use your passion for recruitment to really make a difference to the Durham University community. Working as part of a supportive and thriving team, you’ll provide recruitment support to our colleagues and customers across the business, and give our candidates a fantastic recruitment experience. The work we do includes working collaboratively to recruit world-class talent into our University community. We are dedicated to lead on the tasks we are responsible for and to see it through from start to finish to deliver excellent results.

You will have previous administration experience working on multiple tasks at the same time. You will be able to work well in a team, with the ability to multi task, and prioritise workloads to ensure you meet your deadlines. You’ll be comfortable working on systems, including our Recruitment System, and have working knowledge of Microsoft Office products such as Word and Excel.

You’ll be an effective team member and work with minimum supervision. You’ll get to work on a variety of roles – both volume and niche – and have the opportunity to join us at a really exciting time.

If you are self-motivated and like working collaboratively, then this is the role for you!

We are looking forward to you joining our team where we all work well together in a fun but challenging environment.

We operate hybrid working and are on site two days per week and remainder from home.

From early 2025 the base location for this role will change from our Durham City Centre site to our exciting new professional services  hub based at Boldon House. Boldon House is situated on the outskirts of Durham near the Arnison Centre in Pity Me. Boldon House will bring a number of professional services teams together in a vibrant office environment which supports collaborative working and is designed to embrace hybrid working. To find out more about this project, please visit this webpage: Boldon House - Durham University

Working at Durham  

A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits:

•    27 Days annual leave per year in addition to 8 public holidays and 4 customary days per year – a total of 39 days per year.  The University closes between Christmas and New Year. 
•    No matter how you travel to work, we have you covered.  We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies.
•    Lots of support for health and wellbeing including discounted membership for our state of the art sport and gym facilities and access to a 24-7 Employee Assistance Programme.
•    On site nursery is available and access to holiday camps for children aged 5-16 throughout the year. 

•    Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers).
•    There is a genuine commitment to developing our colleagues professionally and personally.  There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University.  All staff have dedicated annual time to concentrate on their personal development opportunities. 
•    The opportunity to take part in staff volunteering activities to make a difference in the local community
•    Discounts are available via our benefits portal including; money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions. 
•    We offer generous pension schemes.  

Durham University is committed to equality, diversity and inclusion.

Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work.  
As a University equality, diversity, and inclusion (EDI) are a key part of the University’s Strategy and a central part of everything we do.  We also live by our values and our Staff Code of Conduct.  At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. It’s important to us that all of our colleagues are aligned to both our values and commitment to EDI.

We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities.  If you have taken time out of your career, and you feel it relevant, let us know about it in your application.  If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role.  

What you need to demonstrate when you apply

To be considered for this role, here are the skills/experience we’re looking for:   

Essential Criteria


  • Five GCSE’s at least Grade C or level four (or equivalent) including English Language and Mathematics or equivalent experience.
  • Experience of working in a busy office environment delivering front line administrative services or having relevant qualifications for the role.
  • Experience of managing time to meet deadlines and working under pressure without compromising on quality.
  •  Skills/Abilities/Knowledge

  • Good spoken and written communication skills.
  • Good digital skills including experience in using digital devices and apps including the internet, email, digital communication tools, Microsoft 365 applications, digital booking systems.
  • Committed to continuing professional development.
  • Ability to solve problems and resolve straightforward issues yourself and as part of a team.
  • Ability to provide advice and guidance to a range of colleagues and customers.
  • Desirable Criteria

  • Experience of recruitment processes.
  •  A comprehensive knowledge and understanding of an e-recruitment system.
  • How to apply

    To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. Where there are desirable criteria we would also urge you to provide any relevant evidence.  

    While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview.  

    Submitting your application 

    We prefer to receive applications online.  We will update you about your application at various points during the process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails 
    What you are required to submit:
    •    A CV, demonstrating the essential criteria for this role.

    Contact details 
    If you would like to have a chat or ask any questions about the role, Leah Pears, Assistant Recruitment Manager ([email protected] ) or Claire Freeman, Assistant Recruitment Manager ([email protected] ) would be happy to speak to you.  

    Typical Role Requirements

    Here are the kind of activities that you’ll be asked to undertake and ways in which you’ll be expected to operate.

    Service Delivery

    • Provide advice and guidance on basic employment legislation, recruitment practice and routine HR issues, including UKVI requirements, annual leave entitlement etc.
    • Manage own workload, mindful of the set objectives and priorities, ensuring that deadlines and queries are dealt within appropriate timescales.
    • Contribute to general HR processes development.
    • Focus on checking stakeholder requirements to ensure the delivery of excellence with the frontline stakeholder experience, maintaining high professional standards of reporting and processes. Show a commitment to equality, diversity and inclusion and the University’s values.
    • Provide an excellent and timely service to your colleagues and anyone else you come across as part of your role.
    • Use your experience and problem-solving skills to resolve routine issues with things relevant to your role and provide information and updates to help your team find solutions.
    • Collect, organise and record data and information accurately and provide reports as required.
    • Promote positive wellbeing arrangements which benefit you and your team.
    • When carrying out your role, use and apply relevant professional and regulatory standards e.g. data protection when managing data.
    • Use standard office-based devices and applications such as E-Recruitment system, outlook, word, excel and power point to deliver services.
    • Update guidance on standard operating procedures followed by the team.
    • Process and update key business documentation including issuing new contracts of employment, in a timely and accurate manner, ensuring details are entered correctly onto the HR system


    • Contribute to the planning of team activities, work and deadlines to ensure the smooth running and timeliness of service, providing cover for team members as required.
    • Resolve queries and respond to requests for information and advice and bring any complex issues to the attention of more experienced team members.
    • Help your team organise and provide administrative services that support key activities undertaken within Recruitment and contribute to team planning activities.
    • Help your team ensure that products and services are adapted in response to feedback and to meet changing demands.


    • Seek feedback from staff and anyone else that you come across as part of your role on their requirements from your service to ensure that their reasonable expectations are being met.
    • Record information and respond to queries which you receive.
    • Liaise with staff in other areas, professional organisations and agencies to ensure that services are being delivered in an efficient and collaborative way.
    • Liaise with external suppliers, contractors, specialists and service providers to plan the delivery of services and events.
    • Provide support for meetings, working groups and committees, such preparing and sending documents for meetings, drafting reports and taking minutes.
    • Any other reasonable duties.

    Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement Privacy Notices - Durham University which provides information on the collation, storing and use of data. 

    When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.


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