Global Recruitment & Conversion Officer

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Department: Global Office
Location: York
Salary: £28,759 to £32,332 per annum
Closing Date: Friday 17 May 2024 at midnight
Interview Date: Monday 10 June 2024
Reference: 053-24

Full time permanent

Location: York 

Salary: £28,759 to £32,332 per annum

Introduction to YSJ University 
Located in the heart of the historic city of York, YSJ University has a distinguished reputation as a leading higher education provider. With the addition of our London Campus, we offer a thriving community with a strong sense of belonging. Our success is built on our quality academic teaching and research, professional and pastoral support, and our commitment to inclusivity, innovation, and ambition.

The Team

This role is part of the YSJ Global Team at our York campus. YSJ Global is a multi-disciplinary directorate that consists of operational teams including: International Student Recruitment and Conversion, Overseas Partnerships, Student Support, Marketing and Communications, Admissions, Visa and Compliance and the International Programmes Team. Our core function is to progress the international social mobility of students at York St John University. 

The Role

As the Global Recruitment and Conversion Officer, you will play a pivotal role in the recruitment and admissions process, serving as both an admissions officer and a dedicated support resource for prospective students. 

Your responsibilities will be to support the YSJ Global Directorate by assessing and issuing offers to candidates applying through UCAS and directly to the university - ensuring a seamless and positive experience for each applicant. 

The postholder will also assist and lead the implementation of digital conversion campaigns and support the development of the CRM pathway and associated materials to support and increase the conversion of enquirers and applicants to students. 

Required skills and experience

The Global Recruitment and Conversion Officer role requires a strong target and metrics-driven approach, strong communication skills, attention to detail, and CRM system experience.

The ideal candidate will have a solid understanding of data management and the UK admissions/recruitment cycle, or experience working in Higher Education Administration. 

Additionally, marketing and conversion skills are advantageous, along with the ability to work both independently and collaboratively, prioritising tasks effectively.

Additional Information

For informal inquiries, please contact Kyle Henry (Head of Global Recruitment and Conversion) at [email protected]  

Unfortunately this role is not eligible for Skilled Worker Visa sponsorship however we welcome your application if you are able to evidence right to work in the UK via an alternative route.

We offer a range of family friendly and inclusive policies and facilities to support staff from different backgrounds. As part of our commitment to providing an inclusive working environment, consideration is given to all requests for job share or flexible working arrangements.

Application process support

We are keen to support you throughout the recruitment process.  Before starting your application please refer to the attached 'candidate guidance document' which provides advice about completing the application process.

If you require a reasonable adjustment in order to apply for this position please contact [email protected].  Within the application form there is an opportunity for you to request a reasonable adjustment at the interview stage of the process, however if you wish to discuss this in further detail at any point  in the process please do not hesitate to contact us. The following resource may help you adapt the device you are using to apply to suit your needs My Computer My Way (abilitynet.org.uk)

Please note that CVs are not accepted in place of the application form.  Within the application process you will be asked to answer a selection of work-related questions. Our aim is to get to know you, and understand your individual skills and experience, and how you would apply these within the role.  We are aware that ChatGPT can assist you with this, but we would prefer you to share your answers in your own words.

Our benefits package

We offer a wide range of employee benefits including - 

- Excellent annual leave entitlement, including five discretionary university closure days over the Christmas period

- Disability leave (applies to staff who have disclosed a disability and is also available to staff with disabled dependants)

- Pension scheme

- Health Cash Plan after six months service

- Employee Assistance Programme

- Paid leave for Armed Forces Reservists

- On-campus courses, one-to-one tutorials, and online resources to help you develop your digital skills and work with new software

- Relocation expenses package for certain roles

- Reimbursement of Skilled Worker Visa application fees and Visa loan scheme for additional costs (if applicable to the role)

Further information about life at YSJ

Read more about our culture, inclusive community, working arrangements and benefits for York St John employees here.  

The latest news, views and stories from our staff and students can be found here.  

We are committed to managing and reducing our environmental impact and to promoting sustainable development wherever we can, read more here.

Closing Date - Friday 17 May 2024 at midnight

Provisional Interview Date - Monday 10 June 2024