Front of House Supervisor, Library and Cultural Services

Front of House Supervisor, Library and Cultural Services
£22,847 per annum, pro rata

Department

The Lakeside Theatre with its a fully equipped 200-seat auditorium and flexible studio is situated on the University of Essex Colchester campus. The theatre hosts and produces a diverse and thought-provoking programme of theatre, live art, dance, music and comedy. It is a place of learning, curiosity and discovery. The Lakeside Theatre provides workshops, masterclasses and research and development opportunities to students, staff and professional partners.

Duties of the Role

The Lakeside Theatre is looking for an enthusiastic person to be responsible for the supervision of the Lakeside Theatre, front of house. The successful candidate will support the Artistic Director in making sure that the Lakeside Theatre is a well-run and welcoming theatre for students, customers, visiting companies and performers alike.

The Front of House Supervisor is responsible for a portion of the theatre administration and operations, the Lakeside Theatre bar, front of house staffing, compliance with Health & Safety and that high standards of customer care are delivered throughout the Lakeside Theatre.

Skills and qualifications required

To be successful, you will be educated to A level standard or have equivalent experience. You will have experience in managing an arts venue, managing a Front of House Team, operating a successful Box Office System, and experience in a hospitality setting. You will also have experience and an understanding of appropriate legislation and licensing, Fire Safety procedures, Health & Safety legislation and safeguarding of children policies.

You must have excellent communication skills, including both written and verbal with experience of working in a customer focused role. You will have excellent administrative and accounting skills, along with impeccable attention to detail.

At the University of Essex, internationalism and diversity is central to who we are and what we do. We are committed to being a cosmopolitan, internationally oriented university that is welcoming to staff and students from all countries, faiths and backgrounds, where you can find the world in one place.

To support this commitment we have our Global Forum , a staff-led network that promotes and celebrates the rich cultural diversity among Essex staff, and our Colchester campus based Faith Centre , which hosts regular services, meetings and events organised by our chaplains and faith representatives.

Please see the attached job pack, which contains a full job description and person specification which outlines the full duties, skills, qualifications and experience needed for this role plus more information relating to the post. We recommend you read this information carefully before making an application.  Applications should be made on-line, but if you would like advice or help in making an application, or need information in a different format, please contact [email protected]

*More information: Working at the University