Facilities Assistant

The University of Surrey is a leading UK University with global reach. We are a very diverse organisation attracting colleagues and students from all over the world. We strive for excellence in service in everything we do. Does this sound like you?  

Come and join us at The Research Park.

Working Environment  

Our workplace offers a friendly and supportive atmosphere, with a focus on teamwork and collaboration. As part of the facilities team, you will play a crucial role in maintaining the smooth operation of the Research Park.  

About the role  

The Surrey Research Park at the University of Surrey is seeking a dedicated and proactive Facilities Assistant to join our team. This role is essential in ensuring the smooth operation and maintenance of our research park facilities, providing exceptional support to our tenants and visitors. 

A key responsibility of this position includes conducting several parking patrols daily and issuing parking tickets to enforce parking regulations.

Responsibilities:  

• Parking Management - Conduct multiple parking patrols daily to monitor parking areas. Issue parking tickets for violations of parking regulations.
• Facilities Maintenance - Perform routine inspections, through completing check sheets of the park’s facilities to ensure consistent operation, cleanliness and safety compliance.
• Customer Service - Provide friendly and efficient service to tenants and visitors, addressing any inquiries or concerns. Liaise with contractors and service providers to ensure timely and effective maintenance and repair work. Assist in coordinating tenant move-ins and move-outs. Occasional Driving duties
• Administrative Support - Maintain accurate records of maintenance activities and facilities usage. Assist in the preparation of reports and documentation as required by the Operations Manager. Manage the inventory of facilities supplies and equipment.

Demonstrating flexibility and adaptability to seamlessly switch between roles as needed. 

Requirements:  

• Previous experience in a facilities operational role is advantageous but not mandatory.  
• Strong attention to detail and the ability to enforce rules and regulations fairly.
• Physical fitness to handle lifting and moving of heavy objects or equipment.  
• Excellent communication and interpersonal skills.
• Drivers Licence is essential for this role.  

We offer competitive benefits with generous holiday and access to great facilities.  

• Hours of work 09:15 -17:30

To apply   

• Please attach your CV and complete the application form where you will be asked to provide us with evidence of suitability against a number of specific requirements of the role.  
• Please apply by 23:59 on 25th July 2024.    

Interview Dates 

The University of Surrey is committed to providing an inclusive environment with equal opportunities for all. We place great value on diversity and are particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities.