Education Support Administrator

Education and Academic Services

The above full-time post is available immediately on a fixed-term basis until 21 August 2023. This  exciting opportunity will offer the opportunity for hybrid working, with some time working on campus and some time working at home.

The role

Our Education Support roles help to provide all key administration and education support activities for our students. You will work as part of the Education Support team which focuses on supporting teaching and learning administration – for example helping our students with queries about their programmes of study, supporting coursework and assessment and helping our students who need access to welfare/wellbeing services. This team works collaboratively across multiple locations and across three campuses.

All staff within Education Support are expected to work on-campus as well as from home, on a rota basis. Depending on experience, you will be asked initially to work from campus for up to 4 days per week, whilst training is completed.

You

You will :

• Have excellent organisational skills
• Have fantastic IT skills
• Be a great communicator with a strong customer service focus
• Be someone who can work with databases and information
• Be able to work proactively in a team
• Be able to work on multiple priorities
• Have high service standards
• Have great attention to detail

We would love to hear from you if you have either of the following:

• Experience of databases and complex processes
• Individuals with a strong customer service focus

We can offer you the opportunity to develop your career in administration and customer services.

Please ensure you read the Job Description and Person Specification for full details of this role.

Further information

To hear more about the Education Support Administrator role please contact Jenny Crotty, Education Support Operations Manager on [email protected] .

Why our staff love working here

The University of Exeter

We are a member of the prestigious Russell Group of research-intensive universities and in the top 150 universities in the world (Times Higher Education World University Rankings 2022 and QS World University Ranking 2022).  

Our Equality, Diversity and Inclusion Commitment

With over 27,000 students and 6,400 staff from 180 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community. Reasonable adjustments are available for interviews and workplaces.