Education Assistant

Salary: £23,700 with progression to £25,138 per annum

Newcastle University is a great place to work, with excellent benefits . We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.

Closing Date: 12 June 2024

This is a Fixed Term Post for a period of 12 Months

The Role

We have an exciting opportunity for a highly motivated and enthusiastic individual to join the Faculty’s Professional Services Team, based in the School of Pharmacy.

As an Education Administrator you will contribute to the successful delivery of an excellent student and colleague experience supporting several activities and key processes across the academic cycle within our friendly Education Team. In addition to working closely with the other members of the team, you will also work closely with students, academic colleagues and central services. The post will have a particular focus on our taught academic programmes (undergraduate and postgraduate), providing an efficient and effective support service for students, and staff, in line with the School’s educational objectives.
We welcome applications from you if you can demonstrate strong organisational skills and excellent interpersonal and communication skills, so that you can confidently engage with colleagues at every level of seniority. You should have good all- round IT skills, be adept at using Microsoft Office (Outlook, Word, and Excel) and have a keen eye for detail, ability to deal confidently with complex and confidential data. You should be a team player and be able to use your own initiative to prioritise key takes to ensure deadlines are met. Previous experience of working within higher education would be advantageous but is not essential. 

A positive ‘can-do’ attitude and a flexible, helpful approach is essential.
We are committed to building and maintaining a fair and inclusive working environment and we would be happy to discuss arrangements for flexible and/or blended working.
The position is available from 5th August and offered on a full-time, 12 months fixed term contract basis.
To apply, please complete an online application and upload a CV and a cover letter. Your cover letter is a supporting statement, and you should outline how you meet the essential criteria of the role and evidence this with examples.
For more information about the School of Pharmacy please click here

For an informal discussion or further information about the role please contact [email protected]

Key Accountabilities

• To provide administrative support to the education function of the School across the full student lifecycle (from registration, through progression to completion)
• Responsible for inputting amendments to annual documentation such as modules and regulations
• Responsible for ensuring up to date information is uploaded to the appropriate University systems. In addition, to be responsible for inputting updates of teaching materials on University systems as they arise, and the timely distribution of materials to staff and students
•  Responsible for checking and updating student data using University systems, including ensuring students are appropriately registered for modules as required
• Where appropriate, supporting the allocation of personal tutors to students, and for monitoring meetings between tutors and tutees via the ePortfolio system
•  Support the Education Team Leader with student attendance monitoring administration as requested
• Responsible for receipt and collation of assessment materials from academic colleagues, for tracking assessed work out for marking and chasing to ensure it is processed within expected timescales. In addition, transcribing or uploading marks to relevant
• To support the organization of practical assessments and assist in setting up examination venues
• Support the administration of processes relating to adjustments required for students with wellbeing issues or personal extenuating circumstances
• Provide support for the arrangement of student placements and maintaining accurate records
• Support the collation of timetable requirements in agreed timescales and, liaising with academic staff regarding requirements, advising on constraints and practicalities of requests
• Provide support for the allocation of research projects to students
• Where appropriate to act as secretary to designated meetings, including agenda preparation and circulation, minute taking and monitoring progress of actions
• Responsible for setting up on University systems evaluations for students to complete
• To provide support for the School’s Admissions where required; this can be significant for some programmes
• Any other duties within the scope and general nature of the grade which may be required.  This includes some flexibility in working hours and may include occasional weekend working (in the region of two Saturdays per year)

The Person 

Knowledge, Skills and Experience 

• Ability to manage time effectively
• Effective planning and organisational skills with ability to solve problems
• Good IT skills with experience of Microsoft suite of programmes
• Flexible attitude to work demands and customers with a commitment to excellent customer service
• Ability to work under own initiative and as part of a team
• An excellent communicator both verbally and in writing with the ability to tailor messages to the appropriate audiences
• Takes responsibility for meeting own targets

Attributes and Behaviour

• A positive, proactive, and professional customer focussed attitude
• Works in a planned and structured way
• Uses own and others time effectively
• Ensures that all activities are completed on time
• Keeps fellow team members up to date with progress
• Willing to help others and share workloads
• Maintains flexibility in work plans to allow for changing circumstances

Qualifications

• Grades A-C in English Language and Mathematics GCSE (or equivalent) or vocational qualifications
•  Relevant work experience in an administrative or customer service setting
  

Newcastle University is a global University where everyone is treated with dignity and respect.  As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.

We are committed to being a fully inclusive university which actively recruits, supports and retains colleagues from all sectors of society.  We value diversity as well as celebrate, support and thrive on the contributions of all of our employees and the communities they represent.  We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams, we believe that success is built on having teams whose backgrounds and experiences reflect the diversity of our university and student population.

At Newcastle University we hold a silver Athena Swan award in recognition of our good employment practices for the advancement of gender equality.  We also hold a Race Equality Charter Bronze award in recognition of our work towards tackling race inequality in higher education REC.  We are aDisability Confident employer and will offer an interview to disabled applicants who meet the essential criteria for the role as part of the offer and interview scheme.

In addition, we are a member of the Euraxess initiative supporting researchers in Europe. 

Requisition ID: 27094