Dynamics CRM Developer

King's College London, United Kingdom

Updated: 17 days ago
Deadline: 19 May 2024

Job id: 078028. Salary: £32,332 - £37,099 per annum (London Weighting not applicable).

Posted: 08 May 2024. Closing date: 19 May 2024.

Business unit: IT. Department: Digital Solutions.

Contact details:Steve Hornby. [email protected]

Location: Cornwall. Category: Professional & Support Services.


Job description
THIS ROLE IS FOR INTERNAL APPLICANTS ONLY 

The post holder will be responsible for a full range of Microsoft Dynamics 365 solution activities to support the IT strategy and the university wide vision.

The role is for a developer on the MS Dynamics CRM (Dynamics 365 CE) platform.  The post holder will be responsible for delivery of solution design and implementation to the King’s solution architecture as well as wider King’s IT standards.  They will work with both business and IT stakeholders as well as being part of Dynamics project teams and will be comfortable working on multiple workstreams.

The post holder will understand current trends and developments in MS Dynamics as well as the wider Power Platform.

The role is for a junior developer on the MS Dynamics CRM (Dynamics 365 CE) platform.  The post holder will be responsible for delivery of solution design and implementation to the King’s solution architecture as well as wider King’s IT standards.  They will work with both business and IT stakeholders as well as being part of Dynamics project teams and will be comfortable working on multiple workstreams.

The post holder will understand current trends and developments in MS Dynamics as well as the wider Power Platform.

This post will be offered  full-time


Key responsibilities
  • Implement new or enhanced CRM solutions in support of the strategic business goals of the university and the One King’s Relationship Management strategy and roadmap.  
  • Contribute to the design and delivery of innovative CRM solutions that represent good value in line with the university strategies and solution architecture design. 
  • Develop and maintain a productive working relationship with people at all levels at the university, providing guidance and disseminating relevant information as required.   
  • Work closely with other team members by facilitating open communication and discussion between stakeholders through regular meetings with members in other areas of IT to solve any issues which require collaboration. 
  • Assist with deployment and provisioning activities. 
  • Ensure plans take into account problems, delays and new priorities; anticipate possible implementation difficulties and identify practical ways of overcoming or preventing them.  
  • Deliver solutions in line with the solution and enterprise architecture. 
  • Engage the experience and views of others, use own judgement and own specialist expertise to resolve issues; involve others appropriately in developing solutions to resolve new problems  
  • Contribute to the technical implementation of the One King’s Relationship Management strategy and CRM Programme roadmap and the success of King’s IT strategic ongoing implementation and roll out of Dynamics 365. 
  • Work with stakeholders and end users in the Agile software development lifecycle ie., PMs, Scrum Master, Product Owners, BAs, Test team, Support & Admin team.

Skills, knowledge, and experience 

Essential criteria  

  • Experience of MS Dynamics CRM implementations, ideally MS Dynamics 365  
  • Knowledge of MS Dynamics CRM technologies and implementations 
  • Proficient with developing, deploying, re-customizing and integrating Microsoft Dynamics CRM in a business context 
  • Requirements analysis and estimation  
  • An understanding of the wider MS stack (PowerBI, Azure, Flow, SharePoint, OneDrive)  
  • Demonstrated proficiency in configuring and customizing Dynamics CRM,  including forms, entities, workflows, business rules 
  • Application Lifecycle Management experience involving multiple component environments 
  • Knowledge of data modelling techniques and tools  
  • Understanding of the full project lifecycle from concept through to benefits realisation developed through real-life project experience   
  • Experience of gathering non-functional and requirements and clarification of functional requirements to design and deliver solutions 

    • Desirable criteria

  • Experience of C# & ASP.Net using the Dynamics CRM API 
  • HTML, JavaScript, CSS, particularly around Dynamics portals 
  • Experience of working in a development Agile environment 
  • Experience of Source Control tools   
  • Experience of Angular framework

    • Further Information

    We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

    To find out how our managers review your application, please take a look at our How we Recruit  pages.

    This role does not meet the requirements of the Home Office and therefore we are not able to offer sponsorship for candidates who require the right to work in the UK.


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