View All Vacancies ISS - IT Support
Location:
Bailrigg, Lancaster UK
Salary:
£38,205 to £44,263 (Full time, indefinite)
Closing Date:
Sunday 07 April 2024
Interview Date:
Monday 22 April 2024
Reference:
0431-24
Please note: this job is only available to current employees of Lancaster University
An opportunity has arisen to join the Digital Skills and Accessibility team at Lancaster University within Information Systems Services (ISS) which provides IT services for staff and students at the University.
You will be responsible for the creation and delivery of IT training as well as supporting staff and students in their use of digital technologies. You will have a particular focus on supporting staff with their understanding of digital accessibility issues, and the creating of accessible resources. You will be required to use a variety of methods, including online, hybrid and in-person support. You will be developing and maintaining a wide range of resources and knowledge base articles as well as providing guidance to staff and students via our HelpCentre and 1:1 assistance.
The role will involve working as part of project teams, assisting with the roll out of new projects or updates to existing services, including development needs analysis, the creation and implementation of support plans, testing new features, identifying best practice.
You will have excellent digital skills, and understanding of digital accessibility legislation and assistive technologies, champion the creation of accessible content and have a commitment to personal development. You will also have recent experience in creating engaging learning resources and possess a confident manner when supporting individuals or groups.
The Digital Skills Accessibility Developer is a full time, indefinite posts. We particularly welcome applications from women and black and minority ethnic people for this role in order to increase our staff diversity in this part of the University.
Further details:
Please note: unless specified otherwise in the advert, all advertised roles are UK based.
Find out what it's like to work at Lancaster University , including information on our wide range of employee benefits, support networks and our policies and facilities for a family-friendly workplace.
The University recognises and celebrates good employment practice undertaken to address all inequality in higher education.
We warmly welcome applicants from all sections of the community regardless of their age, religion, gender identity or expression, race, disability or sexual orientation, and are committed to promoting diversity, and equality of opportunity.
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