Data Science Computing Lab Support Officer

Salary from £40,229 to £48,456 pa inclusive with potential to progress to £52,095 inclusive of London allowance

This is a fixed term appointment for 2 years with potential to extend subject to funding

This is an exciting time to join the newly established Data Science Institute. Created in late 2020, the Data Science Institute (DSI) is a new academic entity of cross-disciplinary Institute status. The DSI’s mission is to bring LSE’s considerable expertise and knowledge to bear on the global data science debate, by both harnessing data science to know the causes of things and critically questioning data science developments and potential societal impacts, in an exciting new synthesis of data science and the broader social sciences.

A key role the DSI will play in facilitating data science at LSE is to support research computing, through a mixture of software, services, training, and infrastructure. The new Data Science Computing Lab (DASCL) will deliver these services to end users through a private cloud network as well as on-premise high-performance computing.

The Data Science Computing Lab Support Officer will provide support for the DASCL computing resources as well as for the School’s broader “Fabian” cloud computing environment. Support will consist of writing and maintaining documentation, designing and delivering training, and providing ongoing user support for technical and usage-related queries. This role will involve working with the Data and Technology Services division (DTS) and the Digital Skills Lab to provide training, support, and user guides to users of the DASCL cloud services, as well as for the “Fabian” cloud computing service that is managed by DTS.

Candidates will have:

• Experience of cloud computing services, working with a variety of operating systems, database systems, and research computing languages.
• Experience with cloud computing, especially regarding data science research computing platforms.
• Evidence of a strong technical background relating to industry standard technology.
• Experience with revision control systems, i.e. GitHub.
• Experience with web publishing and the creation and maintenance of documentation.
• Experience delivering in-person training and support for computing services.
• Excellent communication skills with a good command of the English language both orally and in writing.
• An ability to work with existing teams, and in the future within an expanded DASCL team as the Institute and its needs expand.

We offer an occupational pension scheme, generous annual leave, hybrid working, and excellent training and development opportunities.

For further information about the post, please see the how to apply document, job description and the person specification.

To apply for this post, please click on the 'Apply' button above. If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page. Should you have any queries about the role, please email Professor Kenneth Benoit ([email protected] ).

The closing date for receipt of applications is 29 February 2024 (23:59 UK time).

Regrettably, we are unable to accept any late applications.