Customer Service Assistant - Catering

About The Role
An exciting opportunity has arisen on our Penryn campus for an enthusiastic and motivated full-time Customer Service Assistant - Catering to work within one of our nine catering outlets primarily our fast-paced pizza and Starbucks Café - Koofi. 
 
As an employer of choice we can offer the successful candidate for this role a range of benefits, including:
  
 - Employer Pension Contribution up to 10%
 - 26 days + 8 days bank holiday
 - Life Assurance
 - Subsidised Sports Centre Membership (Gym & Fitness Classes)
 - Enhanced Maternity/Paternity Pay
 - Salary Sacrifice Car Scheme (Tusker)
 - Salary Sacrifice Cycle Scheme
 - Salary Sacrifice Home & Tech Scheme
 - Vivup Lifestyle Discounts

Alongside these benefits we offer a first class working environment across our campuses with all the facilities you would expect from working across two leading Universities.
About You
We are looking for someone with a passion for food and drink, experience with barista coffee making and hot food production. Excellent customer service, and willing to put in the hard work to create a culture of continuous improvement and trend setting whilst achieving departmental and personal goals. You will be hands-on and working with a large team.
 
The successful candidate will have a customer focused mind-set and strive to deliver and exceed students, staff and visitors’ expectations. You will have a flexible approach to hours and work and be adaptable to work at events and across different sites.
 
The ideal candidate will have the following experience:
 

• Have strong proven experience of working in a variety of styles of customer service roles
• Consistency and ability to create great food always
• Being able to set an excellent example to the rest of the catering team
• Be able to provide high standards at all times, ensuring that health and safety procedures are maintained consistently
• Aware of food trends and ability to drive sales 
• An honest, dedicated, and hardworking approach

This position is offered on a permanent, full-time, 37.5 hours per week contract working Monday to Friday, with occasional weekend working.
If you are looking to have an informal discussion about the vacancy ahead of applying please email [email protected].
 
The closing date for the position is Wednesday 22 May 2024.
 
About Us
Falmouth Exeter Plus manages and delivers services at Falmouth, Penryn and Truro Campuses on behalf of Falmouth University and the University of Exeter. Working closely with the Falmouth & Exeter Students' Union (The SU) and the wider, universities partnership we support Higher Education learning and living, ensuring that the interests of all campus users are at the heart of everything we do.
It is a fast moving environment where agility and a positive approach to change and enhancement are central to our progress. Our mission is 'to deliver world-class shared professional services to help our partners achieve their global ambitions’.
Falmouth Exeter Plus welcomes and encourages job applications from people of all identities and backgrounds, particularly those under-represented and/or marginalised, as it is important we have a diverse range of candidates to consider.