Communication and Engagement Lead (SRS)

Job Type

Full Time Fixed Term

Salary

£44,263 - £54,395 per annum

Location

Waterside Campus

About The Job

Fixed Term post for 12 months

Interview Date: week commencing 01/04/2024

The Communication & Engagement Lead plays an essential role in the student record system replacement (SRS) programme. The postholder will be responsible for overall leadership and coordination of SRS related communication across the university working in partnership with the senior sponsors, programme manager, project managers and strand leads ensuring it is aligned with university requirements. The Communication & Engagement Lead is the pivotal link between the Programme and the rest of the university, designing, implementing, and monitoring a robust communication and engagement strategy.

We want you to be able to carry out your work in a way that best supports UON and our students, but also you as an individual. We understand this may vary between different areas of the university as well as from one person to another.  With Smarter Working you can work with increased flexibility, if you would like to, which can facilitate greater freedom and autonomy.

About You

You will be required to demonstrate your experience of the following criteria:

• Significant experience in communication and stakeholder engagement strategy development associated with a fundamental organisation IT system change, with measurable outcomes of success.
• Demonstrable experience of the development of communication and stakeholder plans, characterised by a range of communication methods, that align with programme requirements.
• Successful experience of leading people and diverse range of stakeholders through their change journeys.
• Experience of nurturing relationships with key stakeholders, which support a collaborative environment.
• Demonstrable ability to coordinate a programme of activities, harnessing expertise from others, and the management of resource, that meets defined project and delivery requirements.
• Successful experience of motivating others, coaching, training and knowledge sharing.
• Demonstrable experience of producing documentation to a high degree of accuracy according to agreed templates/specifications, conveying key messages, progress and risks to senior sponsors.
• Proven ability to work systematically to resolve problems, identify causes, anticipate resistance and make informed decisions to support a proactive plan to embed lasting change.
• Ability to adopt a user centred approach to meet the diverse needs of students, staff and stakeholders.
• Forward-thinking, positive and action-orientated with the ability to influence others to achieve beneficial changes.

Qualifications

Essential:

• Education to A level/NVQ level 3 with GCSE English Language and Maths at Grade C or the equivalent
• Degree or relevant work-related experience (Change, business engagement, project and leadership)

IT Services

You will be part of the Student Records Systems Team within Applications Services in the University’s IT Services department.  The Application Services team is also made up of Business and Estates Systems Team, Academic Services Team, and Data Architecture.

About Us

Come to the University of Northampton and you will see that we do things a bit differently.

We are one of the youngest universities in the UK but we are already leading the way in adding value to society, which we call social impact. We have won multiple awards for our work in this area, among others, but what matters the most to us is ensuring that our students and graduates have the opportunity to make their mark on the world too. That’s why we were the first university in the UK to be named as a Changemaker Campus in 2012.

We want to break the mould of what Higher Education can be. This has led us to build a whole new University from the ground up that is designed to reflect the way that students actually learn rather than the way they are expected to learn. Waterside Campus opened in September 2018.

Our commitment to transforming lives and inspiring change is at the heart of all that we do.

Right To Work

All candidates will be asked to provide proof of eligibility to work in the UK at interview.

Equality

We welcome applications from underrepresented groups.

The University of Northampton is committed to providing a vibrant, ethical and sustainable work, study and living environment that values equality, diversity and inclusion.

This commitment, along with our legal and moral obligations, provides an inclusive environment for staff, students and the public who may be affected by our activities.

Together @ UON confirms our commitment to equality and inclusion, underpinned by our belief in taking action. We are dedicated to creating an environment that celebrates equality and harnesses the power of diversity.

Together @ UON demonstrates our pledge to our staff, students and partners to nurture and develop an environment where equality and inclusion can thrive whilst we Transform Lives and Inspire Change

To find out more, please visit: https://www.northampton.ac.uk/about-us/governance-and-management/management/equality-and-diversity/