Business Process Analyst

Department: IT Services
Salary: £52,549 - £58,595 per annum (Grade 6)
Reference: 1764
Location: Whitechapel
Date posted: 20 March 2024
Closing date: 2 April 2024

Further details and apply

About the Role

The role of a Business Process Analyst, will act as the liaison between the student union, Schools, and Professional Services, aiming to understand and review the business processes related to the integration of a new enquiry management system, while collaborating with the project team, strategic partner, and colleagues to establish, enhance, and implement effective, efficient, and adaptable processes that align with Queen Mary's strategy and future requirements.

About the Department

IT Services department at the University encompasses a range of services including project management, infrastructure support, application development, technical assistance, research, and relationship/account management for both staff and students. The University acknowledges the importance of investing in IT to meet the expectations of its stakeholders and maintain success in the Higher Education sector. 

Within the IT Services department, the ITS Change Delivery Team plays a crucial role by offering internal project management support. The team is located in Dept W but operates across all University campuses, ensuring efficient coordination and delivery of IT projects throughout the institution. 

About Queen Mary

At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.

Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.

We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.

Benefits

We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities including an on-site nursery at the Mile End campus.

Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.

Valuing Diversity & Committed to Equality

Further details and apply