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Division of Education
£28,270 to £32,158 per annum inclusive
Sunday 06 August 2017
Tuesday 22 August 2017
We are seeking to appoint an Assistant Student Adviser within the Student Advice & Counselling Service of a leading postgraduate institution. You will provide support in a number of areas to the School’s London-based students, by email, telephone and in one-to-one appointments. Key areas of support will include accommodation for students, and standard student disability support. The role will also provide administrative support to the service as well as playing a key role in the organisation of the annual International Students Welcome.
Applicants should hold a degree qualification (or equivalent, including relevant professional experience), and have experience of working in an HE setting, with an understanding of the student journey. You should have experience of providing customer service to a high standard as well as providing administrative support, including basic budget management. You must be able to develop good interpersonal relationships with students, showing sensitivity to difference and working within the boundaries of confidentiality. You must be well organised and able to establish effective working relationships with internal and external colleagues.
The post is full-time on a permanent contract starting in September 2017. Flexible working arrangements will be considered. The starting salary range will be on the Professional Support Pathway scale grade 4, currently £28,270 - £32,158 per annum inclusive. The post will be subject to the LSHTM terms and conditions of service. Annual leave entitlement is 30 working days per year, pro rata for part time staff. In addition to this there are discretionary “Director’s Days”. Membership of the SAUL Pension Scheme is available.
Applications should be made online via our website at jobs.lshtm.ac.uk and must include a CV. The closing date is Sunday 6 Augustand the reference for this post is DOE-SAC-01. Online applications will be accepted by the automated system until 10pm of the closing date. Applications should include the names and email contacts of 2 referees who can be contacted immediately if shortlisted. Any queries regarding the application process may be addressed to firstname.lastname@example.org . Interviews will be held on Tuesday 22 August.*
The supporting statement section should set out how your qualifications, experience and training meet each of the selection criteria. Please provide one or more paragraphs addressing each criterion. The supporting statement is an essential part of the selection process and thus a failure to provide this information will mean that the application will not be considered. An answer to any of the criteria such as “Please see attached CV” will not be considered acceptable.
*Please note that if you are shortlisted and are unable to attend on the interview date it may not be possible to offer you an alternative date, however Skype-based interviews will be considered.Further details: Job Description
The London School of Hygiene & Tropical Medicine is committed to being an equal opportunities employer.
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