Accommodation Assistant

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Student Operations and Support
Location:  Brighton - Moulsecoomb
Salary:  £23,144 to £25,138 per annum
Contract Length: 4 months
Closing Date:  Sunday 21 April 2024
Reference:  SO5353-24-113

We are excited to offer multiple opportunities to work for the Accommodation Service and enhance our students' experience this summer. Based in the Manor House on the Moulsecoomb campus, you will assist the Accommodation Team by providing administrative support and excellent customer service, reporting to the Accommodation Manager.

Key responsibilities will vary and may include:  

• Provide a customer-facing service to students and the general public.
• Answer enquiries related to accommodation through email, telephone, and in-person meetings.
• Progress applications for accommodation using information databases and maintain accurate records.
• Attend summer housing events and move-in events.
• Administer social media platforms.
• Provide advice on accommodation to various audiences.
• Perform general office duties such as filing and processing landlord reference requests.

Your recent experience in a customer-focused environment and strong administrative skills will be key to success in this role. We seek individuals with effective written, verbal, and interpersonal skills, along with the ability to explain complex procedures in a straightforward manner. Familiarity with word processing, spreadsheet, and database packages is essential.  

The positions are available on a fixed-term basis, with two positions lasting until the 6th of October and two until the 20th of October. We would like the selected candidates to commence their roles starting from the 17th of June. Please be aware that there will be restricted availability for time off during August and September. Additionally, candidates should anticipate some weekend work as part of their responsibilities.

Interviews will take place on the week commencing 6th of May.

If you are ready to contribute to our dynamic team, we invite you to apply. We look forward to welcoming new members to our Accommodation Service.

Further details:

The University is committed to an inclusive environment which embraces equality and diversity in our working, learning, research and teaching environment. We particularly encourage male applicants and all those from Minority Ethnic backgrounds. The university is underrepresented by these groups at this job grade.

For the vast majority of our roles, we operate an agile working system with time split between working on campus and at the employee's home. It is the University's expectation that home working will take place within the UK.

Further information about working for us, as well as the wide range of benefits we offer, can be found in the working with us section of our vacancies page.