Manager/Assistant Senior Manager (Student Wellness)

Updated: about 18 hours ago
Location: Kent Ridge,

Job Description

To champion mental wellness programmes and outreach activities with stakeholders to promote self-help strategies, help-seeking and community support in the student community. To provide support for students who approach the Student Wellness (SW) team, students who require support and attention, and students undergoing disciplinary or rehabilitation processes.


Duties & Responsibilities

1. Case Management

  • Serve as Case Manager to help students in managing and coping with academic and personal issues 
  • Serve as Case Manager to coordinate with various stakeholders to assist Faculties/Schools to promote mental well-being and support students with mental health concerns
  • Serve as Case Manager to support students undergoing disciplinary and rehabilitation processes.
  • Provide referral to students with serious mental health challenges to mental health professionals.


2. Leadership

  • Lead and facilitate workgroups and work with multiple stakeholders and committees to establish, monitor and review policies, guidelines and best practices for wellness initiatives.


3. Outreach

  • Plan and administer programmes to increase students' awareness of mental well-being, university wellness support  resources, stress coping methods, help-seeking, helping behaviours and mental health stigma
  • Collaborate with Faculties, Hostels and students organisations to organise mental wellness programmes (online and face-to-face) for students
  • Assist in the production of social media and online wellness resource materials for students


4. Training and Facilitation

  • Plan, administer and facilitate wellness, mental health literacy programmes to raise students' awareness in stress management, mental health conditions and basic helping skills.
  • Guide and mentor students or student groups in mental health advocacy or wellness projects.


5. Engagement with Faculties/Schools and Academic Units

  • Work with academic stakeholders to bridge the academic support needed by students e.g. academic mentorship, academic advising programmes, setting expectations of academic requirements at the start of semester, study strategies and tips etc
  • Organise mental health literacy workshops for interested faculty and admin staff to help them recognize early signs of student mental health concerns and ways to support students.


6. Management of Peer Student Supporters (PSS)

  • Assist in the recruitment, training, management and supervision of PSS in operating PitStops in NUS Campus.
  • Work with Faculties to set-up PSS programmes
  • Maintain a network of PSS and organise regular sharing of information and best practices.

  • A recognized Bachelor's or Master's degree in Soclal Work, Counselling, or Psychology.
  • At least 3 years of case management, preferably with youths or young adults.
  • At least 2 years of experience in training or lecturing, preferably in the area of wellness and mental health
  • Resourceful with good organizational and planning skills
  • Able to work in a team and manage multiple priorities effectively
  • Excellent interpersonal, verbal and written communication skills
  • Social media and IT savvy with basic designing skills (Canva etc.)
  • Proficient in Microsoft Office

More Information

Location: Kent Ridge Campus

Organization: Office of Student Affairs

Department : Student Wellness

Employee Referral Eligible:

Job requisition ID : 24869

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