The Assistant Manager/Senior Assistant Manager is responsible for student conduct and grievance matters and assists in the review and implementation of related policies and procedures. Successful candidate will report to Assistant/Deputy Director (Registrar’s Office) and will be working closely with senior management.
Key Responsibilities
- Manage student conduct and grievance matters, including the provision of secretariat and administrative support to the Board of Discipline and Board of Appeal (Student Discipline)
- Assist in reviewing and refining policies, guidelines and procedures relating to student conduct
- Assist in interviews, documentation and reporting of student misconduct and grievance cases
- Provide guidance to academic staff and liaise with related divisions and external law enforcement authorities on student misconduct matters
- Conduct briefings to faculty members and students on student conduct and discipline
- Support in division’s administrative matters and projects as assigned
Job Requirements
- A recognised degree
- Experience in handling student conduct and grievance matters
- Experience in student development, counselling or discipline is advantageous
- Good written and verbal communication skills.
- Proficient in Microsoft Office applications
- Detail-oriented and meticulous
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