Systems Support Officer: Training and Documentation

• Information, Systems and Space
• University Services
• Palmerston North

US_ISS_438_05/24
Professional Grade 5 56622 - 80006
University Services
Term length: ongoing
Hours of work: full-time

Position Overview

We have an exciting and interesting opportunity for a Systems Support Officer who will play a critical role in ensuring the efficient operation of asset monitoring systems in the Massey University, Estates Department. 

The focus of the role is to develop and implement training materials and document business process with the aim to develop these into Standard Operating Procedures for Estates related systems.

To be successful in this position you will be:

Capable of providing systems-based technology advice to a range of staff and possess a relevant tertiary qualification or equivalent experience in a training and development role within a nationally dispersed organisation.

•    A relevant tertiary qualification or relatable equivalency in a training and development role.
•    Exposure to developing training materials and system documentation.
•    Experience with user requirement gathering and analysis.
•    Confident in your ability to advise a range of staff in the use of technology.
•    Highly self- motivated with a passion for technology, training, and documentation.

The salary band for this position is $56,622 to $80,006 based on skills and experience.

Why Te Kūnenga ki Pūrehuroa| Massey University?

In addition to a competitive salary, Massey also offers a range of staff benefits that include: 

•    Five university holidays per year in addition to your annual leave
•    Flamingo Scooter Hire. Eligible staff pay no unlocking fee, pay a discounted rate & 25 minutes of free riding credit each week.
•    Up to 6.75% employer contribution to the UniSaver Superannuation Scheme
•    Subsidised Southern Cross Healthcare plan for you and your family.
•    Discounted membership to our fully equipped recreation centre and gym facilities
•    Staff purchasing privileges and discounts at many commercial and retail businesses across NZ
•    Access to a wonderful on-Campus crèche /day care facilities for dependents of staff on Manawatū and Auckland campuses
•    Comprehensive professional development and training programmes

We're looking for individuals who are highly self-motivated and ready to make a difference. Join our team, where your enthusiasm for training and documentation will thrive in an innovative environment.

Please note: we do reserve the right to appoint prior to the closing date if the ideal candidate is identified

To view/download the job description, please click on the file below

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