Business Process Management and Monitoring Lead

Tātai Rautaki | Strategy and Planning
Located in Ōtautahi | Christchurch, Aotearoa | New Zealand

• Passionate about continuous improvement?
• Enjoy troubleshooting and creating solutions?
• Like the sound of 5 weeks annual leave plus 5 days university leave?

Āu Mahi | What You Will Do

The University of Canterbury places its students first, striving to offer every student a 'world class learning environment' that promotes individual growth and development. Focusing on simplification, automation and reducing business processes, this is an exciting full time permanent opportunity to make a significant impact to the way things are done at UC.

Reporting to the Process Improvement Manager, bring your experience and creativity to UC by joining the growing team of process improvement specialists, where you can make a difference in shaping the experience of UC's learners, staff and community. There's a wide range of projects where you can focus your analytical skills, from enhancing the way communications are sent to students, to simplifying parts of the payments process. Keeping your eye on the ball will help to ensure things operate smoothly, and your troubleshooting expertise will help to fix things if they go wrong.

In this new role with the Process Improvement team, you will have the scope to reimagine and document how things are done, monitoring business processes and identifying process improvement opportunities. Safeguarding the future, you will promote the use of newly established standardised business process assets including a campus wide framework and repository, readily sharing your knowledge and assisting with process mapping where needed.

Mōu | Who You Are
It goes without saying that you are passionate about making things better, simpler, easier. You will be an analytical thinker who enjoys engaging and collaborating with stakeholders, sharing your knowledge and expertise in both formal and informal settings.

Ideally you will hold a Bachelor's Degree (NZQA Level 7) in a relevant subject such as Information Systems or Computer Science, with work experience in Business Analysis or Process Improvement. Adept at requirement gathering, gap and process analysis, you will have hands on experience with process improvement tools and techniques, including Business Process Model and Notation (BPMN). You will also have experience in PowerApps or Robotic Process Automation tools such as UIPath.

Don't have all the criteria mentioned above? Don't be put off, we're looking for the right combination of experiences and qualifications and we'd like to hear from you.

Ngā Painga o UC | Why UC
Ngā Uara | Our Values of manaakitanga, whanaungatanga and tiakitanga guide our decisions and behaviour and provide a roadmap for how we do things at UC, affirming our commitment to pastoral care and support for our ākonga and staff. They challenge and inspire us to be the best we can, and make UC a great place to work and study. For more info on Ngā Uara | Our Values visit us here .

We are committed to accessible higher education, service to the community and the encouragement of talent without barriers of distance, wealth, class, gender or ethnicity. The University explicitly aims to produce graduates and support staff who are engaged with their communities, empowered to act for good and determined to make a difference in the world.

We offer a range of fantastic benefits including flexible work practices, study opportunities and generous superannuation and leave provisions. For more information, please visit us: https://www.canterbury.ac.nz/joinus/benefits/

For more information about Te Whare Wānanga o Waitaha | University of Canterbury, please visit https://www.canterbury.ac.nz/

 

The closing date for this position is 23 February 2024 (midnight, NZ). Please note applications will be reviewed on/or close to receipt.

 

Pēhea te tono mai | How You Apply

Applications for this position must be submitted via our careers website and should include a cover letter and resume.

Please note, we do not accept applications by email, however we are happy to answer your queries in relation to the application process, please forward these to [email protected]

New Zealand and Australian citizens and permanent residents, and those residing in New Zealand with a valid work visa may be considered for this role.

Job Details

Reference #	18752
Posted on	29 Jan 2024
Closes on	23 Feb 2024 23:55
Location(s)	Christchurch
Expertise	Consulting & Strategy, Design & Architecture, Information Technology, Project Management
Job level(s)	Experienced
Work type(s)	Continuing (Permanent) full-time
More details (document)	Business Process Management and Monitoring Lead PD 2024.pdf
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