Student and Program Advisor

Student and Program Advisor
Calgary, AB
Academic – Student Services /
AUPE Temporary Salary /
On-site
Apply for this job
The Student Services department’s role in student success is to create a culture and environment that unleashes the full potential of all the students at SAIT. Our primary goal is to support Student-First Culture, by focusing on student success and mobilizing all campus community members in this shared goal.
The Opportunity
The School of Hospitality and Tourism (H&T) is proud to be ranked as both as the number one hospitality school and number one culinary school in Canada, and #18 in the world. With an entrepreneurial and innovative spirit, the school trains approx. 1,800 students each year, year-round in addition to operating hotel practicums, live-classroom food and beverage venues and North America’s only student-run travel centre, Destinations. Add continuing education, corporate training, and research to the mix, and you’ve got a one-of-a-kind school that attracts top talent from around the world.
Our school is proud of our ranking and this success is founded upon four things: 
• Our world-class and incredibly passionate faculty and staff.
• Our strong programs, guided by industry and rooted in the human and practical skills our students need to succeed. 
• Our deep commitment to immersive and real-world learning; and
• Our alumni who continue to make extraordinary impact as professionals, leaders, and entrepreneurs. 
Reporting to the Assistant to the Deans and Administrative Team Lead, and collaborating with the academic leadership team within the School of Hospitality and Tourism, we are currently recruiting for a Student and Program Advisor to assist current and prospective students with defining, planning and achieving their educational goals. The Advisor supports a learning environment that ensures inclusivity and access for all learners and provides guidance, advocacy and support to student learning and development, and endeavors to build and nurture transformational relationships with students to support student success. This role also provides integral support to Academic Chairs who champion all aspects of academic experience within the school.
Working collaboratively with the school leadership team, faculty, staff, SAIT community and industry, you will help us on our journey to become recognized as one of the world’s preeminent schools in hospitality, tourism, and culinary arts education. Student success is the bedrock of our success, and as such you will be a champion of student experience, program excellence and innovation.
The Role

• Student Progression and Timely Completion - 40%
• Advise applicants, current students and other interested parties with regard to admission requirements, course content, fees, graduation requirements, student loan requirements, student awards, accommodations, and the transferring of post-secondary credits.
• Advise students with regard to School/SAIT policies on supplemental examinations, course registration and drop/add procedures, grade appeals, scholarships/Bursaries, subject withdrawal procedure, program withdrawals and transfers. 
• Incorporate preparation, facilitation, documentation and assessment of advising interactions in guiding students to become successful, resilient and independent learners.
• Support students with clear course mapping/planning to help them navigate their learning journey and time at SAIT


• Student Employment Planning and Development - 30%
• Advise students on employment opportunities and careers within the program and direct students to internal and external resources for personal and professional development.
• Guide students building a resume, interview skills and job searching.
• Provide support and guidance to students as they complete their internship work experience as part of their Work Integrated Learning journey.  


• Academic Administration - 20%
• Create reports and provide analysis of student data to aid Academic Chairs with program decisions.
• Maintain databases for instructor teaching hours. Compile reports for academic chairs, dean and financial analyst.
• As a member of the School Administration team, provide support and collaborate as needed with the administration team


• School Events and Activities - 10%
• Work with Academic Chairs on recruitment, onboarding and retention initiatives. 
• Provides school and campus tours to prospective students to showcase our labs and live operation facilities.
• Attend/coordinate internal and external events including information sessions, open house and orientation events. 
• Provide information sessions at High Schools to perspective students.
• Position may require out of town work in day trips to 1-3 week stays.

Qualifications & Experience

• Two years of relevant experience in academic advising, planning or counselling.
• Strong knowledge of post-secondary education programming, environment, policies and procedures.
• Demonstrated computer literacy; Intermediate to advanced proficiency with Microsoft 365. 
• Conflict resolution, negotiation and problem-solving skills.


• Preferred:
• Undergraduate degree in relevant discipline (education) is an asset.
• Experience working in Hospitality is preferred.
• Equivalent combinations of education and experience may be considered.
• Familiarity with Banner by Ellucian would be an asset.

Knowledge & Skills

• Empathy: success in this role is routed in an ability to build trust with students and provide the needed guidance and support. Being able to connect with students who have varied and diverse needs is vital.
• Accountability: takes ownership of the work assigned to achieve a standard of excellence that aligns with SAIT’s strategic plan and education plan.
• Service Focus: maintains a professional and courteous manner with students, instructors, Academic Chairs, and other internal and external SAIT customers.  Displays strong communication both written and verbal.
• Excellence: demonstrates excellence through a conscientious and thorough approach to the work always striving for a high standard that adheres with SAIT policies and procedures.  Ability to learn quickly and be flexible to implement changes quickly.

Job classification: ADMINISTRATIVE OFFICER I - A5015
Salary range: $59,675.20 - $73,174.40
# of positions: 1
Hours Per Week: 40
Position End Date: November 1, 2024
Posting closing date: April 17, 2024
About SAIT
 
SAIT is a global leader in applied education. Named one of Alberta’s Top Employers , we offer the chance to work with a purpose — preparing the next generation of industry leaders, entrepreneurs, advocates and explorers.
 
Building on our 100+ year history, we’re looking for innovative, bold and collaborative employees who embrace change and deliver world-class customer experiences. Your future starts now at SAIT.
Equity, diversity and inclusion (EDI) is essential to achieving SAIT’s vision to be a global leader in applied education. We encourage applications from women, Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Learn more about EDI at SAIT . 
At SAIT, we understand that experience comes in many forms. We’re dedicated to adding diverse perspectives to SAIT - so if your experience is close to what we’re looking for, please consider applying.
SAIT is committed to supporting persons with disabilities throughout the recruitment process. We will work with applicants to provide accommodations upon request to the Talent Advisor.  
 
BEWARE FALSE POSTINGS AND RECRUITING OFFERS
 
SAIT has been made aware of individuals or organizations posing as SAIT using false postings to attract job seekers and collect personal information. Please be aware that SAIT will never request sensitive personal information beyond what is required for an application.
 
Career opportunities at SAIT will always be posted on the SAIT career site and we encourage applicants to only apply directly through there. When your application is completed you will receive an email confirmation, if you did not receive one please check your junk mail or try applying through the SAIT career page again.
Apply for this job
Jobs powered by