Residence Life Coordinator

Date Posted: 01/29/2024
Req ID: 35783
Faculty/Division: UofT Scarborough
Department: UTSC:Student Housing & Residence Life
Campus: University of Toronto Scarborough (UTSC)
Position Number: 00042283

Description:

About us:

The University of Toronto Scarborough is a place of energy, enthusiasm and passion. Our commitment to inclusive excellence attracts the brightest learners, scholars and employees from around the globe. Our success has been made possible by the opportunity given to us by our Indigenous hosts to operate on their territory, and we cherish our continuing partnerships with these communities. The University of Toronto Scarborough is an exciting campus with unlimited potential. Join us on our journey.

The Department of Student Housing and Residence Life is committed to creating an inclusive and welcoming environment that is conducive to students’ personal and academic success. Our department is responsible for planning and directing all aspects of the University of Toronto Scarborough’s student residences in order to provide accommodations and a community that promotes the development of our students. We work collaboratively with student service professionals across the campus in order to provide a wide range of activities, services and supports to enhance the quality of student experience.

This search aligns with the University’s commitment to strategically and proactively promote diversity among our community members (Statement on Equity, Diversity & Excellence ). Recognizing that Black, Indigenous, and other Racialized communities have experienced inequities that have developed historically and are ongoing, we strongly welcome and encourage candidates from those communities to apply.

Your opportunity:

You will be part of a dynamic team reporting into the Manager, Residence Life and providing coordination of front-line issues management for students living in residence with diverse backgrounds, interests, needs and skills. You will lead the creation of a supportive and inclusive environment by fostering contributions from residence staff and students.

As the Residence Life Coordinator (RLC), your key responsibilities will include planning, developing and implementing components of co-curricular programs, project initiatives/activities and community engagement strategies for students living in residence; services and supports; contributing to the selection, training and supervision of casual staff; facilitating problem-solving, referrals, and addressing student conduct issues; safety awareness and planning; on-call response, issue management and crisis and routine emergency response; evaluating student staff and residence experiences and promoting student leadership and civic engagement

The Residence Life Coordinator is alive-in position and will be assigned to deliver services and provide support to a specific residence community at UTSC.

Your responsibilities will include:

• Developing and implementing community engagement strategies and plans
• Planning and implementing components of curricular and/or co-curricular programs and activities
• Facilitating educational workshops and seminars (e.g. delivering training, presentations to Residence Advisors, presentations to promote programs/initiatives)
• Applying established standards when responding to emergencies
• Interpreting applicable guidelines and protocols to determine policy violations
• Investigating community standard and housing policy breaches
• Resolving minor interpersonal disputes between students and/or student staff
• Selection, training and coaching of casual staff

Essential Qualifications:

• Bachelor's Degree or acceptable combination of equivalent experience.
• Minimum four years' experience (a combination of para-professional and professional experience is acceptable) working in a university or post-secondary residence setting or similar environment
• Experience with developing and implementing community residence-based programs and community engagement strategies
• Experience in advising and referrals, programming, community management and adjudicating student conduct in an post-secondary residence community
• Experience working with diverse student communities and have a commitment to improving and enhancing the student experience
• Demonstrated experience providing support to individuals in distress, issues management, monitoring crisis response and intervention
• Experience supervising and training casual staff and students
• Excellent verbal and written communication skills
• Intermediate proficiency with MS Office (Word, Excel, PowerPoint) and database systems
• Flexibility to work an irregular schedule with the ability to be on-call and within a confined radius to the University
• Requirement to live in residence on the University of Toronto Scarborough Campus
• Applicants must show evidence of a commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and working environment

Assets (Nonessential):

• Familiarity with residence records management systems (i.e. StarRez)

To be successful in this role you will be:

• Approachable
• Communicator
• Organized
• Patient
• Problem solver
• Responsible
• Team player

Notes:

• A full job description is available on request from the UTSC HR Office . 

Closing Date: 02/11/2024, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 12 -- $78,308 with an annual step progression to a maximum of $100,144. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Hospitality
Recruiter: William Guevarra

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.