Research Communications & Outreach Coordinator

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Job Number:  J0724-0138

Job Title:  Research Communications & Outreach Coordinator

Job Type:  Continuing Full Time

Department:  Office of the VP Research and International

Job Category:  Administrative

Number of Positions:  1

Date Posted (dd/mm/yyyy):  15/07/2024

Closing Date (dd/mm/yyyy):  22/07/2024

Salary (with Salary Rate):  71,745.00 - 78,424.00/Year

Employee Group:  CUPE 2424

Salary Level:  8PE

Hours Per Week:  35

Date Position Available:  19/08/2024

Carleton University is situated on unceded Algonquin territory and bordered by the Rideau River and the Rideau Canal, a UNESCO World Heritage site, in Ottawa, Ontario. The university is just minutes from the heart of our nation's government and G-7 organizations and this capital advantage provides opportunities for staff and faculty and students to make a positive impact in our community and around the world.

Named a Top 100 Employer in 2023 and 2024, and a National Capital Region Top Employer for 10 consecutive years, Carleton University is one of Canada’s most resourceful and productive hubs of learning and research, fuelling a rich talent pipeline that is supporting social and economic renewal. The university’s smart, caring and connected community inspires and empowers individuals to become change leaders who drive impact in the world while challenging conventional modes of thinking and doing. At Carleton, we are committed to fostering an innovative, equitable and welcoming work environment. Carleton is also a nationally certified Healthy Workplace and is a recipient of the Canada Awards for Excellence, Healthy Workplace Order of Excellence and Platinum Level Certification for Mental Health at Work.

The university’s Strategic Integrated Plan 2020-2025 is an ambitious vision for the future, anchored in Carleton’s strengths and student-centric, community-engaged values.

Reporting to the Executive Assistant to the Vice-President, the position is responsible to implement and evaluate the strategic digital communications, public relations, marketing, social media, and technical writing needs of the Office of the Vice-President (Research and International).

The incumbent must possess the following qualifications:
• Superior planning skills; understands critical path, sets priorities and meets timelines.
• Superior ability to multi-task.
• Superior organizational and administrative skills (accurate, detailed and complete).
• Excellent interpersonal skills; works well with individuals at all levels within an organization.
• Must have good oral communication skills, excellent mastery of the written English language, reading and basic analytical skills to clearly impart the concepts and areas involved pertaining to research in the preparation of correspondence. This work also requires an excellent master of the written English language in a view of editing nominations written by academics for submission. The goal of the editing being to improve the quality of the written language and the clarity of ideas.
• Excellent skills in use of Word, Excel, PowerPoint Outlook, the Adobe Creative suite as well as construction of online registration systems.
• Strong professionalism, tact and diplomacy; able to remain calm and with a professional demeanor under pressure.
• Strong customer service ethic and high expectation for quality.
• Strong problem-solving skills.
• Creative thinker for outreach; think “outside the box” – wanting improvement year over year.
• Self-motivated.
• Able to work both independently and within a team environment.
• Understands financials concepts, maintains financial records and tracks expenses to budget.
• International Experience and cross-cultural expertise.
• Awareness of diplomatic protocol.

The above is normally acquired through the completion of:
• Honors undergraduate university degree in Communications, Journalism or English or related degree.
• Minimum of four years’ of experience in communication type activities including written content, social media, web content, presentations and reports for an external audience, preferably in an academic setting.
• Experience should include editing/proofreading, knowledge and development of nominations of honours and distinctions (including honorary doctorates).

Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.

This position is regularly required to work on campus in person. In the event of a public health emergency or a health and safety issue, it is possible that you may be required to work temporarily remotely due to public health orders, directives and/or health and safety requirements. If this happens, you will work with your direct manager to set up a remote work environment including discussing appropriate technology and requirements. You are required to follow all University policies and directives, including to set up a safe and confidential workspace in a remote location and ensure all Carleton property (intellectual and other) is safeguarded. If required to work remotely, you will be notified by your manager when working full time physically onsite will resume.

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