Project Manager I

Staff - Non Union

Job Category
M&P - AAPS

Job Profile
AAPS Salaried - Information Systems and Technology, Level C

Job Title
Project Manager I

Department
Learning Applications, Integrations and Analytics | Centre for Teaching, Learning and Technology

Compensation Range
$6,551.00 - $9,418.83 CAD Monthly

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date
April 19, 2024

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.

Job End Date

Mar 31, 2026

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career. 

Job Summary

The Project Manager I manages the entire lifecycle of a small project or phases of a larger project which includes developing a project plan, coordinating the activities of a project team, identifying appropriate resources needed, and developing schedules to ensure timely completion of the project.

The Project Manager I is responsible for the coordination of learning technology projects at UBC right through to completion. Primarily works on Learning Technology Hub software projects from the design phase through a service implementation. Acts as a point of contact for LT Hub partners and provides support to planning, estimating, implementation, and administration activities.

Organizational Status
Works within the DevOps group as part of a team providing learning technology services to the University Community. Liaises with personnel from other LT Hub groups, Faculty Instructional Support Units, various Campus service units, University technology professionals, external consultants, architects, trades, faculty, staff, and students.
Work Performed

Specific Duties:

• Prepares project plans and aspects of contingency plans.
• Develops schedules and timelines for the various departments to ensure work performed is completed on schedule.
• Allocates resources to projects according to project plans and resource availability.
• Consults with LT Hub groups, Faculty Instructional Support Units, various Campus service units, University technology professionals, external consultants, architects, trades, faculty, staff, and students.
• Prepares estimates based on project requirements.
• Provides project management for the delivery of LT Hub projects.
• Reviews and approves specifications.
• Creates project logs, documenting the steps and people interactions needed and performed during all the phases of a project.
• Produces written updates outlining the progress of projects and other documents associated with the completion of a project.

Core Duties:

• Initiates projects following appropriate project management methodology including gathering and defining project requirements, developing project charters, project plans, budgets and schedules, identifying staffing requirements, and forming project teams.
• Follows project management methods, procedures, and quality objectives, and tracks metrics for assessing progress.
• Provides work direction and leadership to the assigned project team, including scheduling, assignment of work, review of project efforts, and removal of roadblocks that may inhibit project success.
• Assesses variances from the project plans, budgets, and schedules, develops and implements changes as necessary to ensure that the project remains within the specified scope and is within time, cost, and quality objectives, and keeps management aware of the situation.
• Conducts formal review with the business sponsor at project completion to confirm acceptance and satisfaction.
• Identifies and recommends potential improvements in current methodologies.
• Develops and maintains a productive working relationship with project sponsors, vendors, and key clients.
• Maintains appropriate professional designations and up-to-date knowledge of current information technology techniques and tools.
• Performs other related duties as required.

Consequence of Error/Judgement
Errors in LT Hub estimates could result in University projects going over budget. Errors in LT Hub scheduling could result in delays forcing the University project to start of term deployment windows.
Supervision Received
Works under the general administrative direction on projects and service priorities as assigned by the CTLT Senior Manager, Learning Applications, Integrations, and Analytics.
Supervision Given
Provides project information to LT Hub staff to make sure that learning techology projects awareness is communicated to the Team. Monitors progress of projects as assigned and coordinates activities to ensure that deadlines are met.
Minimum Qualifications
Undergraduate degree in a relevant discipline. Minimum of three years of related experience, or the equivalent combination of education and experience.
- Willingness to respect diverse perspectives, including perspectives in conflict with one’s own
- Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion
Preferred Qualifications

• Knowledge of software development best practices and processes preferred.
• Involvement in successful projects.
• General knowledge of learning technology concepts.
• Awareness of learning technology best practices beneficial.
• Ability to conduct software needs analyses, plan, organize, monitor, and coordinate phases of small to medium projects within allocated time and resources.
• Ability to provide quality service to customers in a courteous, patient manner.
• Strong interpersonal skills with the ability to resolve conflicts at all levels.
• Ability to effectively facilitate groups to achieve an appropriate outcome.
• Ability to maintain accuracy and attention to detail and effectively manage multiple tasks and priorities.
• Ability to work in a team environment.
• Ability to make sound decisions in circumstances of ambiguity, uncertainty, and pressures of limited time.
• Ability to deliver defined results within budget and schedule.
• Ability to write clear and well-structured communication related to connectivity projects e.g. project estimates, project status reports, project final summary, etc.
• Ability to present project information to audiences of mixed learning technology knowledge and experience.

Collaboration - Consistently fosters collaboration and respect among team members by addressing elements of the group process that impedes, or could impede, the group from reaching its goal. Engages the right people within and beyond organizational boundaries, by matching individual capabilities and skills to the team's goals. Works with a wide range of teams and readily shares lessons learned and credit for team accomplishments.

Communication for Results - Converses with, writes reports for, and creates/delivers presentations to all levels of colleagues and peer groups in ways that support problem-solving and planning. Seeks a consensus with business partners. Debates opinions, tests understanding, and clarifies judgments. Brings conflict into the open empathetically. Explains the context of multiple interrelated situations, asks searching, probing questions, and solicits expert advice prior to taking action and making recommendations.

Problem Solving - Applies problem-solving methodologies and tools to diagnose and solve operational and interpersonal problems. Determines the potential causes of the problem and devises testing methodologies for validation. Shows empathy and objectivity toward individuals involved in the issue. Analyzes multiple alternatives, risks, and benefits for a range of potential solutions. Recommends resource requirements and collaborates with impacted stakeholders.

Accountability - Sets enhanced objectives for self and others. Monitors performance trends and identifies opportunities to improve standards. Provides regular feedback and suggests alternative approaches necessary to ensure that organizational objectives and superior standard are achieved. Delegates responsibility and reallocates resources as needed to ensure that priorities are met for initiatives within the area of responsibility.

Analytical Thinking - Determines criteria for assessing issues and opportunities. Establishes clear goals and priorities needed to assess performance. Identifies relationships and linkages between different information sources. Anticipates issues that are not readily apparent on the surface. Identifies root causes and effects. Establishes clear goals and priorities. Anticipates potential problems and develops solutions needed to resolve them. Systemically analyzes relationships between apparently independent problems and issues. Reviews and cross- reviews reports. Identifies trends as well as isolated events. Translates analytical reports into management presentations, and provides guidance to resolve issues. Anticipates the possible outcome of potential solutions. Identifies areas of significant concern or opportunity. Probes and initiates research to identify critical problems.

Business Enterprise Knowledge - Develops and implements technical solutions that meet operational improvement needs. Ensures that decisions are supported by relevant stakeholders, as well as sound performance data. Effectively communicates technology changes to clients and how the changes affect their business drivers.