Program Coordinator, STHM

Royal Roads University is located on the traditional lands of the Lekwungen-speaking Peoples, the Songhees and Esquimalt Nations. This land has been part of the fabric of the life of Indigenous communities long before Hatley Castle was built, and it will be long into the future. It is with gratitude that we now learn and work here, where the past, present and future of Indigenous and non-Indigenous students, faculty and staff come together. Located in one of Canada’s most beautiful National Historic Sites, RRU is just minutes from downtown Victoria, British Columbia and is surrounded by old growth forest and awe-inspiring ocean and mountain views. RRU is a special-purpose university that delivers high-quality applied and professional programs. Established by the provincial government in 1995 through the Royal Roads University Act, RRU was created with a unique mandate and governance structure to respond to the labour market needs of British Columbia. RRU has over 34,000 alumni in 92 countries. With a reputation for innovation, RRU is a leader in the delivery of blended learning programs, which combine intensive residency experiences with online course work.
Requisition #
P0384
Job Title
Program Coordinator, STHM
Division Department
Royal Roads University -> Office of the Vice-President, Academic & Provost -> Faculty of Management -> School of Tourism & Hospitality Management
Recruitment Type
Regular Full Time
Category
Admin and Support Services
# of Hires Needed
1
Closing Date
5/13/2024
Job Description

The Program Coordinator oversees, coordinates and streamlines the day-to-day, non-academic functions of the program within the Faculty of Management. The Program Coordinator ensures the efficient and effective coordination of the administrative processes, including program schedules, budgets and contracts. The position is responsible for maintaining administrative processes and assisting with the development of guidelines and procedures consistent with University objectives. The Program Coordinator needs to be an independent self-starter who is able to administer the program and interact with various internal and external stakeholders. As well, the Program Coordinator is the prime contact for information requests from staff, faculty (core and associate), students (prospective, current and alumni) and the University support areas on a daily basis for the program. The position will also support targeted marketing and recruitment activities, as required, including website updates and providing prospects with information.  

The Program Coordinator works closely with the Program Head to provide administrative leadership, ensuring that the planned programs and activities in the program are effectively managed to support the achievement of University goals.

Job Requirements

This position requires a highly motivated and self-directed person who can work independently and demonstrate a high level of initiative; flexibility and multi-tasking skills are essential. Active participation will be encouraged in various FoM meetings with ongoing dialogue for improvement.

• An undergraduate degree or other relevant educational credential (college certificate or diploma) plus 3-5 years of related experience in the administration of academic programs (or equivalent combination of education and experience)
• Exceptional communication and presentation skills, both oral and written, and ability to act with tact and diplomacy
• Demonstrated financial management skills including developing and managing budgets, contracts, accruals and daily financial matters, e.g. invoice processing
• Demonstrated self-starter who is able to plan, coordinate, prioritize and support complex projects and events using effective time-management and creative problem-solving skills
• Solid analytical and critical-thinking abilities; attention to detail with a high level of accuracy
• Office management skills and experience, including developing, implementing and monitoring policy and procedures
• Strong interpersonal development and leadership capabilities including networking and advocacy skills. Commitment to service excellence when interacting with all internal and external clients
• Demonstrated ability to work with minimal supervision, take the initiative where and when appropriate, and work well under pressure
• Strong technical background with computer abilities such as Microsoft Office suite of programs as well as other RRU systems (e.g., Agresso, SharePoint, EMS, Moodle). Experience working with social media and web-site design/management would be an asset
• Ability to work flexible hours on a pre-planned basis, including evening and weekend hours.

Additional Information
This is a regular, full-time position working 37.5 hours per week. This position has been evaluated at MPT-A with a salary range of $64,409 (minimum) to $75,677 (midpoint) to $86,945 (maximum) per annum. Employment offers will normally be made between the minimum and midpoint of the range and are determined by knowledge, experience and internal equity. The University is pleased to offer a comprehensive benefit package. Royal Roads University is strongly committed to fostering diversity within our community. We welcome those who would contribute to the further diversification of our faculty and staff including, but not limited to, women, visible minorities, Indigenous people, persons with disabilities and persons of any sexual orientation or gender identity.
While Royal Roads University values all applications we receive, only those candidates shortlisted for further consideration will be contacted. Please note that all qualified candidates are encouraged to apply. However, you will need to be legally eligible to work in Canada for the duration of the employment contract. If you require any form of accommodation throughout the recruitment process, please contact us directly at [email protected] attention: Lorisha Bühler or 250-391-2600 extension 4408 so we can offer you individualized assistance and ensure equity in our recruitment and hiring process. ALL COMPETITIONS WILL CLOSE AT 10.00 P.M. ON THE DATE OF CLOSING