Program Advisor, EDSW

Application Restrictions
Open to both Internal and external
Job Type
Support Staff (CUPE)
Posting In effect from
14/5/2024
Closing Application Date
29/5/2024
Closing date for internal CUPE applicants
29/5/2024

Applications will be reviewed commencing the “closing date for internal CUPE applicants” and may continue until the position is filled.

Internal CUPE applicants must submit their application by 4pm on the “closing date for internal CUPE applicants” for their Seniority to be recognized.  Applications received after the "closing date for internal CUPE applicants" will be considered alongside external applicants. 

Full/Part Time
Part Time
Support Type
Ongoing
Anticipated Start Date
1/8/2024
Position End Date (If Applicable)
The Hours of work are subject to change depending upon departmental requirements
Schedule
Varied
Schedule Description
The Program Advisor will work 21 hours per week (schedule to be determined with the successful applicant), with full-time hours for two weeks at the beginning of each semester due to higher volume.
DUTIES

The Program Advisor provides advice to students with respect to education planning, academic goals, and course selection.  This position may work with students from pre-admission inquiry through to graduation; it proactively encourages students to complete credentials in a timely manner.

MAJOR DUTIES & RESPONSIBILITIES

Responsible for advising students in assigned programs.  Assists with coverage in other programs as required.  

Responds to student inquiries, develops program plans, and advises on course selection.

Researches and makes recommendations on admission requirements and transfer credit assessments.

Works closely with Associate Deans and Program Coordinators.  

Assesses/monitors student records and notifies the Program Coordinator of deficiencies associated with program continuation; conducts degree audits for student graduations 

Works closely with Enrolment Services, Recruiting, Delivery and Registrar’s Office on resolving issues relating to admissions and advising. 

Establishes rapport with students within portfolio.

Takes a student-centered approach and receives student referrals.

Approves and prepares letters of permission for program students to take non-TRU courses.

Evaluates and makes recommendations according to Prior Learning Assessment and Recognition, transfer credit and block transfer articulation guidelines. 

Assists the respective Chair and Program Coordinator with data entry for course scheduling.

Engages in continuous training and professional development related to assigned programs.

Maintains student files in accordance with TRU policy around data retention and destruction.

May represent TRU-FOHSED at career fairs, trade shows, and recruiting events.

May provide training to other staff relating to course and program advising, admissions processes, advising theory/practice and systems management.

REPORTS TO
Academic and Administrative Coordinator, Faculty of Education and Social Work

QUALIFICATIONS

EDUCATION:

• Grade 12 plus a Bachelor degree from a recognized university in a relevant discipline

EXPERIENCE:

• Three years related work experience including:
  • Minimum of two years’ experience in post-secondary institution or related educational environment assessing student’s previous education, skills and background
  • One year marketing experience
  • One year working in a fast paced environment
  • One year student advising experience

SKILLS, KNOWLEDGE OR ABILITIES RELATED TO THE JOB

• Good organization skills including the ability to set priorities, multi-task and work with minimal supervision and remain focused on objectives
• Ability to interpret admissions and transfer credit policies and guidelines, to recognize exceptions, and to take appropriate action to resolve problems
• Intermediate research and analytical skills
• Ability to investigate and listen in order to solve problems and provide solutions
• Aptitude for exacting and precise work, a high degree of accuracy, thoroughness, and attention to detail 
• Ability to communicate effectively verbally and in writing with a widely diverse student population and coworkers and across functional areas of the institution
• Strong computer skills including student admissions and transfer credit modules and MS Office
• Ability to maintain a student-focused as well as sales-focused approach
• Familiarity with BC post-secondary education
• Comprehensive knowledge of TRU programs and courses
• Knowledge of student-tracking applications and tools
• Familiarity in working with students from equity-seeking groups in program advising and/or demonstrated understanding of diversity and equity initiatives, including admissions.

WORKING CONDITIONS

• Sitting at desk and computer for long periods of time
• General office conditions
• Travel may be required
   

The salary for the above position is determined by the Collective Agreement with the Canadian Union of Public Employees, Local 4879, as it presently exists.
Pay Band
$32.12 - $35.69 ( CUPE Grade 09 (90% - 100%) )
Salary rate
This Position is not subject to a 90% start rate for new Employees.
Location
Kamloops, BC CA (Primary)
# of Hires Needed
1
Organizational Unit
Thompson Rivers University -> Faculty of Education and Social Work -> Dean, Education and Social Work
Diversity and Inclusion Commitment:
Thompson Rivers University is strongly committed to hiring based on merit with a focus on fostering diversity of thought within our community. We welcome those who would contribute to the further diversification of our staff, our faculty and its scholarship including, but not limited to, women, Indigenous, Black and People of Colour, persons with disabilities and persons of any sexual orientation or gender identity. Please note that all qualified candidates are encouraged to apply, however applications from Canadians and permanent residents will be given priority.

NOTE: To learn more about Thompson Rivers University or living in Kamloops or Williams Lake please visit our Careers website . External Candidates invited to interview will be required to bring a copy of their transcripts to the interview.