Manager, National Recruitment

This competition is open to all applicants however internal candidates and applicants who were former employees of the University of Alberta in the past 18 months will be given priority consideration before external candidates. Please indicate your internal status using the "Advertisement" drop down menu when applying.

This temporary position with an end date of September 30, 2022 is in Edmonton, Alberta on the University's North Campus.

Are you a motivated, collaborative, and strategy-focused Student Recruitment professional who loves to work in a dynamic and complex environment? Are you passionate about staff development and leading teams? Come and join the newly created Student Recruitment Centre of Expertise within the Office of the Registrar and lead the National Recruitment team!

The Manager, National Recruitment position will be an integral part of the leadership team within the Student Recruitment Centre of Expertise, which connects all undergraduate recruitment activity within the university to ensure the effective support of our ambitious enrolment goals within the institutional University of Alberta for Tomorrow vision. Reporting to the Student Recruitment Director and Assistant Registrar, the Manager, National Recruitment is responsible for guiding and leading a team of 12 staff, as well as creating in-person and virtual tactical plans that support the recruitment of highly eligible and well-qualified prospective students from across Canada, providing excellence in service to their influencers, such as high school counsellors, parents and supporters. This position will also oversee the UAlberta Ambassador program, which leads over 80 volunteers dedicated to welcoming prospective students to our diverse and inclusive university community. In all facets of this role, the Manager, National Recruitment endeavours to integrate and advance the University’s commitment to equity, diversity, inclusivity, and indigenization.

The Manager, National Recruitment will collaborate with other leadership and staff positions within the Student Recruitment Center of Expertise to harmonize and align tactical strategies and plans with the coordinated recruitment strategy within the Student Recruitment Centre of Expertise. This position provides leadership in the design and delivery of services for all portfolios within the National Recruitment team, such as virtual and in-person domestic recruitment, international students studying in Canada, Open House and other on-campus events, the Campus Visits Program, and the UAlberta Ambassador program.

As the Manager, National Recruitment, you will also:

• Allocate and monitor assigned resources and budgets effectively to achieve expected results.
• Clearly communicate the strategic objectives of the Student Recruitment Centre of Expertise to staff and work with them to define operational and short term action plans that align with these objectives.
• Oversee the management of the UAlberta Ambassador and Campus Visit Programs, which provides opportunities to explore the university campuses, academic and/or career advising, and on-campus experiences to prospective students, parents, counselors, alumni and the general public.
• Compile and utilize recruitment related data to manage the recruitment funnel for National Recruitment in alignment with institutional strategies; research best practice in student recruitment for both domestic and international students studying in Canada.
• Lead the identification of business needs and issues associated with volunteer management, campus visit, and national recruitment tools, participating in the deployment of technology to improve services to prospective students.
• Evaluates current recruitment activities for the purpose of continuous improvement and increase yield outcomes.
• Provides expert advice to the Student Recruitment Director and Assistant Registrar on all matters related to domestic recruitment and volunteer management.
• Provides content expertise in the development of marketing strategies, and coordinates with the recruitment specific Marketing and Communications resources to create and deliver marketing strategies which are relevant for all client groups.
• Develops and maintains partnerships between the university, school systems, alumni, community partners, and other groups who have the potential to promote the University, in coordination with leadership within the Centre of Expertise.
• Works with colleagues within the Undergraduate Recruitment Centre of Expertise to develop, implement, and maintain effective virtual recruitment strategies, leveraging existing virtual platforms, as well as researching and proposing initiatives and platforms that will enhance this work.
• Build and maintain collaborative partnerships with your fellow Student Recruitment Service Partners, University of Alberta International, Indigenous Recruitment, marketing and communications professionals, Admissions, Student Financial Support, Residence Services, and the Student Services Centre team to ensure you are able to advocate for your college(s) and deliver solutions necessary to meet their enrolment goals.

To be successful, you will have the following:

• A passion for student recruitment, service excellence, an inherent drive to add value, and a deep-rooted belief that our collective purpose is to serve the University of Alberta, its prospective students, and their influencers.
• A comprehensive understanding of prospective student recruitment and retention best practice.
• Minimum of four years of relevant work experience, ideally in the field of Student Recruitment.
• Progressively responsible supervisory experience with a strong commitment to service would be an asset.
• Dynamic leader with demonstrated ability to lead staff and inspire optimal team performance.
• Superb presentation and written communication skills that influences and inspires prospective students, their influencers, and builds trust-based relationships with colleagues and partners
• Ability to develop and maintain high levels of trust and credibility, act with integrity and tact, and demonstrate respect and empathy.
• Evolved problem solving and critical thinking skills to analyze problems, identify alternative solutions, assess consequences of proposed actions, choose the most appropriate solution, and implement successfully.
• The ability to act decisively, exercising initiative and strong judgement on a wide range of issues.
• Ability to foster a cooperative work environment, manage diversity, manage change, and establish and maintain effective working relationships.
• The capacity and flexibility to excel within a challenging and fast-paced environment while managing multiple priorities, deadlines, and deliverables.
• Understanding of Equity, Diversity and Inclusion and the role the subject plays within the practice of enrolment management.
• Bachelor’s degree. Master’s would be an asset.
• Knowledge of the University of Alberta’s policies, procedures, and operations is an asset.
• Familiarity with secondary and post-secondary education systems throughout Canada is an asset.
• Familiarity with Slate is an asset.

In accordance with the Temporary Librarian, Administrative and Professional Staff (TLAPS) Agreement , this TLAPS temporary position offers a comprehensive benefits package found here  and an annual salary range of $69,024 and $114,611. Review of applications will begin on August 4, 2021, but the position will remain open until filled.

We thank all applicants; however, only those selected for an interview will be contacted.

Note: Online applications are accepted until midnight Mountain Standard Time of the closing date.