Manager, Counselling Services

Job Number:  J1223-0149

Job Title:  Manager, Counselling Services

Job Type:  Continuing Full Time

Department:  Health & Counselling Services

Job Category:  Administrative Management

Number of Positions:  1

Date Posted (dd/mm/yyyy):  15/12/2023

Closing Date (dd/mm/yyyy):  08/01/2024

Salary (with Salary Rate):  89,519.00 - 116,373.00/Year

Employee Group:  Non-Union

Salary Level:  NU06

Hours Per Week:  35

Date Position Available:  16/01/2023

Carleton University is situated on unceded Algonquin territory and bordered by the Rideau River and the Rideau Canal, a UNESCO World Heritage site, in Ottawa, Ontario. The university is just minutes from the heart of our nation's government and G-7 organizations and this capital advantage provides opportunities for staff and faculty and students to make a positive impact in our community and around the world.

As one of the 2023 Top 100 Employers in Canada and one of the National Capital Region’s Top Employers for nine consecutive years, Carleton University is one of Canada’s most resourceful and productive hubs of learning and research, fuelling a rich talent pipeline that is supporting social and economic renewal. The university’s smart, caring and connected community inspires and empowers individuals to become change leaders who drive impact in the world while challenging conventional modes of thinking and doing. At Carleton, we are committed to fostering an innovative, equitable and welcoming work environment. Carleton is also a nationally certified Healthy Workplace and is a recipient of the Canada Awards for Excellence, Healthy Workplace Order of Excellence and Platinum Level Certification for Mental Health at Work.

The university’s Strategic Integrated Plan 2020-2025 is an ambitious vision for the future, anchored in Carleton’s strengths and student-centric, community-engaged values.

Responsible for managing the clinical counsellors in the Health and Counselling Services. The primary focus is operation and people management in the counselling services. The incumbent is responsible for ensuring the counsellors are using evidence-based best practices, brief therapy model and to assist counsellors in case management and referrals to external partners in an effort to improve flow and efficiency and increase timely access to counselling services.

The incumbent must possess the following qualifications:
• Knowledge of operational management and leadership concepts practices including program/service delivery models, policy development, planning, budgeting, performance measurement management, and human resources
• Knowledge of mental health program design, delivery, assessment, and evaluation methodologies, processes, and practices
• Knowledge of relevant governing legislation, collective agreements, policies and procedures
• Knowledge of office as well as the broader university academic units, departments, and divisions
• Knowledge of office productivity software and databases, internet browsers and search engines, discipline-specific software, enterprise software, and technology devices
• Knowledge of cultural competency and diversity
• Experience and knowledge with the application of applied research and evidence based care into a clinical setting focusing on implementation and evaluation
• Able to respond to unpredictable events e.g. crisis, student suicidal behavior, staffing changes
• Capable of working independently and making decisions based on sound judgement

The above is normally acquired through the completion of:
• Clinical mental health degree at the Master’s or Psy.D level
• Licensed or registered with a Regulated Mental Health Profession within the province of Ontario
• Clinical supervision designation with the College of Registered Psychotherapists of Ontario
• Five or more years working as a counsellor and/or psychotherapist, including two years’ experience as a clinical supervisor.
• 2 – 5 year management experience in managing clinical counsellors with a proven record of achievement and success would be an asset

Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.

This position is regularly required to work on campus in person. In the event of a public health emergency or a health and safety issue, it is possible that you may be required to work temporarily remotely due to public health orders, directives and/or health and safety requirements. If this happens, you will work with your direct manager to set up a remote work environment including discussing appropriate technology and requirements. You are required to follow all University policies and directives, including to set up a safe and confidential workspace in a remote location and ensure all Carleton property (intellectual and other) is safeguarded. If required to work remotely, you will be notified by your manager when working full time physically onsite will resume.

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