Interviewer/Outreach Worker

Staff - Non Union

Job Category
Non Union Technicians and Research Assistants

Job Profile
Non Union Salaried - Research Assistant /Technician 2

Job Title
Interviewer/Outreach Worker

Department
Deering Research Division of Social Medicine | Department of Medicine | Faculty of Medicine

Compensation Range
$4,207.63 - $5,005.45 CAD Monthly

Posting End Date
April 2, 2024

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.

Job End Date

Aug 31, 2024

This position is located within a health-care facility, therefore, the successful candidate will be required to provide verification of full vaccination against Covid-19 provided prior to the start date, as required by a provincial health mandate.

Compensation Range at 0.60 FTE

$2,524.58 - $3,003.27 CAD Monthly

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career. 

Job Summary

The Interviewer/Outreach Worker operates as a member of a multidisciplinary, collaborative research team. The Interviewer recruits and prescreens potential participants, conduct structured interviews of eligible research participants enrolled in the relevant projects, and assists in data collection, data cleansing, and data entry resulting from interviews. The Interviewer/Outreach Worker also performs outreach activities and connects people with community services as needed. 
Organizational Status

The Interviewer/outreach worker position is positioned within Dr. Deering’s Research Program within the UBC Division of Social Medicine at the Department of Medicine.

In addition, as the PI is also a faculty member with UBC’s Center for Gender and Sexual Health Equity (CGSHE), there will be an opportunity for access to additional resources, events, space, and learnings to be facilitated through the faculty member. Located on unceded Coast Salish territories (Vancouver, BC), the Centre for Gender and Sexual Equity (CGSHE) is a UBC Faculty of Medicine research centre (www.cgshe.ca ) and affiliated with SFU with over 40 faculty members and an interdisciplinary trainee network of affiliated undergraduate and graduate students and postdoctoral fellows. The CGSHE has a strategic mandate of leadership in advancing gender equity and sexual health research to affect change in policy and practice. 
Work Performed

• Recruits potential participants, provide information and answer questions about research studies.

• Prescreens potential research subjects in person according to study protocols and enrolls eligible participants.

• Conducts quantitative structured interviews with eligible participants and performs outreach for follow-up interviews.

• Conducts outreach and interviews off-site at community services and/or other facilities with varying environments (e.g. drop-in centres, shelters, non-profit residences, private SROs, health care facilities, and public spaces in inner city settings) using approved transportation options.

• Adheres to informed consent procedures and ethical guidelines for research involving human subjects.

• Reviews questionnaires for completeness and accuracy.

• Ensures policies and procedures for data management are followed, and all documents are entered and filed as required by ethical guidelines.

• Responsible for processing participant honoraria, including paying participants and recording honoraria for daily float reconciliation. 

• Transports blood and urine samples to St. Paul’s Hospital as needed.

• Participates in knowledge translation presentations to community organizations as needed.

• Assists with training staff on data collection protocols as needed.

• Refers participants to appropriate services and/or provides initial support when required. Performs other related duties as required.

This position works with a high degree of independence and responsibility and exercises a considerable amount of judgment. The incumbent will work in a designated, appropriate workspace. Travel to meetings may be required from time to time.

Consequence of Error/Judgement

Works within well-defined guidelines and procedures but exercises judgment in establishing priorities and carrying tasks through to completion; new or unusual problems are referred to the supervisor.

This position entails a high level of confidentiality and discretion. Failure to maintain research and program information in confidence could result in damage to credibility and poor relations with internal and external partners. Errors in judgment could result in serious financial or reputational consequences, undermining the project’s ability to meet commitments, including the inability to successfully meet granting agencies' deliverables. Poor public/private sector relationships could result in a negative image of UBC and may impact levels of research funding made available through partnerships. Errors could result in significant concerns regarding the liability, credibility, and integrity of the Faculty and the University.

Supervision Received

Supervised by the Project Coordinator, reports to the UBC Faculty Member.
Supervision Given

None but may explain work sequences to others.
Minimum Qualifications
High school graduation, some additional training in a related field and a minimum two years of related experience or an equivalent combination of education and experience.
- Willingness to respect diverse perspectives, including perspectives in conflict with one’s own
- Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion
Preferred Qualifications

Bachelor's degree in health care, social services or social sciences preferred. Minimum two 2 years experience in frontline/ community services experience with marginalized communities we serve. Strong gender and social equity lens and knowledge and experience with marginalized and stigmatized populations e.g. Indigenous and other racialized communities, homeless communities, migrant and refugee communities, gender and sexual minority populations. Lived experience of relevant affected communities a strong asset. Experience with semi-structured or structured interviewing techniques is an asset. Community-based research experience or training is an asset. Current CPR, sexual health, and naloxone administration training an assets.

Exceptional communication skills, both oral and written. Excellent interpersonal skills including conflict management/crisis resolution skills. Organized with meticulous attention to detail. Ability to work independently following SOPs, while taking supervision and direction from coordinators, and within a diverse team environment. Flexibility in hours in hours and willingness to work across CGSHE offices and community to support outreach and recruitment. Familiarity with Metro Vancouver for Outreach and community services related to sexual health, HIV and sex work. Knowledge of services for youth is an asset. Demonstrated computer skills including experience in Microsoft Office Suite Word, Excel and proficiency with data entry. Excellent time management and data entry skills. Demonstrated ability to establish priorities and meet deadlines. Demonstrates professional judgment when supporting participants and referring to appropriate services. Physical ability to perform the duties of the position. A class 5 BC Driver’s License is an asset. Knowledge and skills to work with diverse community collaborators, service providers and other stakeholders. We are prioritizing BIPOC and LGBTQ/2S people, as well as other grounded expertise with human rights, sexual health, and reproductive justice lens.

We encourage applications from members of groups that have been marginalized on any grounds, including sex, sexual orientation, gender identity or expression, racialization, experience as a sex worker, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.