Interviewer/Outreach Worker - Drive for Change-1

Staff - Non Union

Job Category
Non Union Technicians and Research Assistants

Job Profile
Non Union Salaried - Research Assistant /Technician 2

Job Title
Interviewer/Outreach Worker - Drive for Change-1

Department
Deering Research Division of Social Medicine | Department of Medicine | Faculty of Medicine

Compensation Range
$4,207.63 - $5,005.45 CAD Monthly

Posting End Date
April 17, 2024

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.

Job End Date

Apr 30, 2025

This position is located within a health-care facility, therefore, the successful candidate will be required to provide verification of full vaccination against Covid-19 provided prior to the start date, as required by a provincial health mandate.

Compensation Range at 0.28 FTE: $1,178.1 - $1,401.53 Monthly

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career. 

Job Summary

“Drive for Change: A mixed methods project to address systemic racism in health care among African-Canadian people living with HIV in BC” is a community-based study funded by the Vancouver Foundation.  The overarching project objectives are to: investigate the gendered experiences of racism, discrimination and HIV stigma in the health care system of African-Canadian people living with HIV; identify and evaluate the core components of a peer navigation program to address the effects of gendered racism and discrimination in the health care system. The project is committed to ‘GIPA/MEPA’ principles of greater and meaningful involvement and engagement of people living with HIV. 

The Interviewer/Outreach Worker operates as a member of a multidisciplinary, collaborative research team. The Interviewer recruits and pre-screens potential participants, leads/facilitates/co-facilitates focus group interviews as needed; and assists in development of surveys, data collection, data cleansing, and data entry resulting from interviews. The Interviewer/Outreach Worker also performs outreach activities and connects people with community services as needed. 
Organizational Status
This UBC position/project working jointly under a UBC faculty co-Principal Investigator and community co-Principal Investigator would be based at the Centre for Gender & Sexual Equity (CGSHE), a UBC and SFU-affiliated academic research centre. The CGSHE has a strategic mandate of leadership in promoting gender equity and sexual health equity through in BC, Canada and globally. The CGSHE is a network of over 30+ UBC and SFU faculty, their UBC/SFU research teams, and affiliated trainees with shared mission and goals. We work in a highly collaborative team and strive to hire members from diverse backgrounds and lived experience. This interdisciplinary faculty and its educational programmes strive to improve the health of individuals and populations, partnering with local, national and global communities to further our goals: social justice and health equity for all.
Work Performed

• Recruits potential participants, provides information and answers questions about research studies.

• Prescreens potential research subjects in person according to study protocols and enrolls eligible participants.

• Conducts qualitative and quantitative structured interviews with eligible participants and performs outreach for follow up interviews.

• Conducts outreach and interviews off site at community services and/or other facilities with varying environments (e.g., health care facilities, public spaces) using approved transportation options.

• Adheres to informed consent procedures and ethical guidelines for research involving human subjects.

• Reviews questionnaires for completeness and accuracy.

• Ensures policies and procedures for data management are followed and all documents are entered and filed as required by ethical guidelines.

• Responsible for processing participant honoraria, including paying participant and recording honoraria for daily float reconciliation. 

• Participates in knowledge translation presentations to community organizations as needed.

• Assists with training staff on data collection protocols as needed.

• Refers participants to appropriate services and/or provides initial support when required. Performs other related duties as required.

The incumbent will work out of the CGSHE/ UBC Gender Research Hub, a community/ clinical research space in the Downtown Eastside and/or in community office spaces in Surrey. Travel to communities for meetings will be required from time to time.
Consequence of Error/Judgement

This position entails a high level of confidentiality and discretion. Errors could result in significant concerns regarding the liability, credibility, and integrity of the Centre. Work may involve simple techniques and methods requiring knowledge and/or procedures that are readily acquired, requiring little judgment; the nature of work is routine and clearly defined; all problems are referred to supervisor.

Supervision Received
Reports to the co-Principal Investigators. Works under direct supervision of the Project Coordinator in accordance with detailed oral or written instructions; routine duties are carried out under general supervision.  
Supervision Given
None but may explain work sequences to others
Minimum Qualifications
High school graduation, some additional training in a related field and a minimum two years of related experience or an equivalent combination of education and experience.
- Willingness to respect diverse perspectives, including perspectives in conflict with one’s own

- Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

• Bachelor's degree in health care, social services or social sciences preferred.

• Experience in frontline/ community services experience with marginalized communities we serve.

• Strong gender and sexual health equity and anti-oppressive lens and knowledge and experience with underserviced populations.

• Community knowledge, direct and/or lived experience with communities marginalized due to social and economic disadvantage.

• Experience with focus groups, semi-structured or structured interviewing techniques an asset. Community-based research experience or training is an asset.

• Current CPR, and naloxone administration training an asset.

• Exceptional communication skills, both oral and written.

• Excellent interpersonal skills including conflict management / crisis resolution skills.

• Organized with meticulous attention to detail.

• Ability to work independently following SOPs, while taking supervision and direction from coordinators, and within a diverse team environment.

• Flexibility in hours and willingness to work across CGSHE offices and community to support outreach and recruitment.

• Familiarity with Metro Vancouver (for Outreach) and community services related to HIV care.

• Demonstrated computer skills including experience in Microsoft Office Suite (Word, Excel) and proficiency with data entry.

• Excellent time management and data entry skills.

• Demonstrated ability to establish priorities and meet deadlines.

• Demonstrates professional judgment when supporting participants and referring to appropriate services.

• Physical ability to perform the duties of the position.

• Class 5 BC Driver’s License is an asset.

• Knowledge and skills to work with diverse community collaborators, service providers and other stakeholders. We are prioritizing BIPOC and LGBTQ/2S people, as well as other grounded expertise with human rights, sexual health, and reproductive justice lens.

We encourage applications from members of groups that have been marginalized on any grounds including sex, sexual orientation, gender identity or expression, racialization, experience as a sex worker, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.