Hospitality Internship Coordinator

Hospitality Internship Coordinator
Calgary, AB
Academic – School of Hospitality & Tourism /
AUPE Temporary Salary /
On-site
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SAIT's School of Hospitality and Tourism is consistently recognized as one of the best hospitality schools in the world. We are proud to be the only institution in Canada to hold a Top 50 hospitality school ranking with both CEOWORLD Magazine and QS University Rankings.
Our prestigious reputation has been built on our progressive curriculum, strong relationships with industry and our unparalleled approach to applied education.
The Opportunity
The School of Hospitality and Tourism (H&T) is hiring a Hospitality Internship Coordinator.  This position reports to the Associate Dean and will play a key role in supporting student and graduate success in the industry.  
The Internship Coordinator position provides support for students in completing their mandatory internship requirement in their Hospitality, Tourism and Culinary Program of choice.  The successful incumbent will: communicate placement opportunities for our students; develop a strong relationship with prospect employers; advise students and industry members on employment resources and internship processes; disseminate employment related information both external and internally; and support the coordination of student and industry events throughout the academic year.    
This position requires a high level of professionalism, strong communication skills (verbal/non-verbal, 
language/interpersonal skills), organization and attention to detail, computer information literacy, 
records information management, data integrity auditing and a keen focus on providing excellent, 
serviced-focused interactions with students. The individual must be able to consistently communicate
with industry, students, team members and stakeholders to consolidate feedback. They must be a 
self-starter and take ownership of the required workflow to ensure timelines are met and processes are 
followed.
Our school is proud to be ranked as both the #1 culinary school and #1 hospitality management school in 
Canada, and #14 in the world. This success is founded upon four things: 
- Our world-class and incredibly passionate and caring faculty and staff.
- Our strong programs, guided by industry and rooted in the human and practical skills our students need 
to succeed.
- Our deep commitment to immersive and real-world learning; and
- Our alumni who continue to make extraordinary impact as professionals, leaders and entrepreneurs. 
Our commitment to immersive learning is absolute. Our faculty and students operate The Highwood Kitchen + Bar, Tastemarket Canadian Kitchen; Culinary Campus International Market, 4Nines Diner and Destinations Travel Centre. We also create and execute several events and work hand-in-hand with industry to provide our students with highly relevant experience such as practicums, internships and class project work.
Student success is the bedrock of our success, and as such you will champion building connections between our students and industry to support them with their journey during and after their program.   
The Role

• Program Support (50%)
• Develop and maintain integrity of School processes and documentation for work-integrated learning components of programs. 
• Manage the workflow of the pre-work-integrated learning requirement processes for timely, service focused approval of 
• students into their work-integrated learning placements. 
• Provide documentation related to work-integrated learning for all programs in the School of Hospitality and Tourism.
• Support research undertaken by the School specific to Work-Integrated learning, including collecting survey data to help inform changes to internship program and work-integrated learning initiatives.
• Ensure accuracy and integrity of student records as required.
• Individual will need to develop a strong knowledge of programs to provide accurate information to current and potential students.


•  Internal and External Communications (20%)
• Key contact in the school for students, SAIT Career Advancement Services, and work-integrated learning stakeholders. 
• Establish and maintain working relationships with internal and external stakeholders. 
• Act as a point of contact through various communication platforms for students, staff, and faculty.
• Timely, service-focused communication with applicants, students, staff, and partners.
• Lead and Organize SAIT Industry nights and events that support connect students and Industry include H.I.R.E and industry networking events. 


• Administrative Duties (20%)
• Data entry into SAIT information technology systems; Microsoft Suite/Banner/Logiforms.
• Organize, update, and maintain a tracking system for practicum contracts in collaboration with the Associate Dean to ensure all agreements are current.
• Support the planning and organization of events for the school as needed.
• Facilitate meetings for internal and external stakeholders as required.


• Other Duties as Assigned (10%)

Qualifications & Experience

• Minimum post-secondary diploma in related field (i.e. Hospitality Management; Business; Administration Management)
• Minimum 3 years of related work experience 
• Hospitality, student service and/or post-secondary experience is considered an asset
• A combination of education and experience may be considered
• Strong MS office and database management experience is required
• Creativity and problem-solving skills are needed and a willingness to challenge assumptions and put forward ideas


• Qualifications
• Ability to collaborate effectively across different teams and levels of the organization
• Ability to coordinate high priority tasks with diverse team members
• Ability to understand and apply SAIT administrative procedures (AD)
• Ability to negotiate and influence with colleagues to ensure high quality project outcomes
• Demonstrated ability to manage multiple projects and prioritize well
• Critical thinking skills and conflict resolution abilities 
• Excellent organizational skills
• Excellent verbal and written communication skill
• Motivated self-starter who thrives on taking initiative and performs well with minimal supervision
• Embody core personal traits of kindness to others, patience and assuming positive intent. These are integral to nurturing the culture we aspire to in the school
• Comfort with ambiguity and ability to adapt to new and changing priorities

Job Classification: ADMINISTRATIVE OFFICER I - A5015
Salary Range: $59,675.00 - $67,121.60
Hours Per Week: 40
Start Date: June 1, 2024
End Date: May 31, 2026
Posting Closing Date: April 26, 2024
View a summary of our benefits and perks for salaried employees as one of Alberta's Top Employers, including health & dental care, pension plan, vacation & special leave and flexible work options at our beautiful inner-city campus.
About SAIT
 
SAIT is a global leader in applied education. Named one of Alberta’s Top Employers , we offer the chance to work with a purpose — preparing the next generation of industry leaders, entrepreneurs, advocates and explorers.
 
Building on our 100+ year history, we’re looking for innovative, bold and collaborative employees who embrace change and deliver world-class customer experiences. Your future starts now at SAIT.
 
Equity, diversity and inclusion (EDI) is essential to achieving SAIT’s vision to be a global leader in applied education. We encourage applications from women, Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Learn more about EDI at SAIT . 
At SAIT, we understand that experience comes in many forms. We’re dedicated to adding diverse perspectives to SAIT - so if your experience is close to what we’re looking for, please consider applying.
SAIT is committed to supporting persons with disabilities throughout the recruitment process. We will work with applicants to provide accommodations upon request to the Talent Advisor.  
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Career opportunities at SAIT will always be posted on the SAIT career site and we encourage applicants to only apply directly through there. When your application is completed you will receive an email confirmation, if you did not receive one please check your junk mail or try applying through the SAIT career page again.
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