Branch Manager

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HOME / Job Site / Branch Manager

Corporate Records Assistant

Coordinator, Maker & Emerging Technology

Branch Manager
Closes on Friday, May 17, 2024
Caledon Public Library
Caledon, ON
Full Time (Permanent)

Organization Name

Caledon Public Library

Job Title

Branch Manager

Job Type

Full Time (Permanent)

Location

Caledon, ON

Posting Date

04/30/2024

Application Deadline

05/17/2024

Compensation

$87,100.81- $106,743.45

Target Audience

0–5 Years of Experience 5–10 Years of Experience 10+ Years of Experience

Job Category

Library – Public

Job Description

Job Title: Branch Manager Closing Date: May 17, 2024 12:00PM Caledon Public Library is a hub for discovery, innovation and inspiration. We nurture connections, collaboration and creativity and are situated within a dynamic municipality that successfully balances urban, rural and agricultural communities. With seven branches that serve as the cornerstones to the community, connecting people to information and each other is what we do! We are seeking a dynamic, energetic individual with proven maker and tinkerer experience, as well as excellent customer service, programming and library skills. The Opportunity Reporting directly to the Director, Public Service and as a member of the Management Team, the Branch Manager is responsible for the general management and operations of the assigned Library branch(es). The Branch Manager promotes and sustains a customer-centered focus through borrowing, information services and by creating spaces which are welcoming and efficient. As the Branch Manager, you will perform the following duties, including but not limited to: • Supervise and schedule all Public Service staff (directly and indirectly) assigned to perform work and activities within the assigned branch; directing the work and overseeing the quality and standard of work performed by direct reports. • Ensure that all Public Service Staff have the necessary training to provide the public with whatever assistance is required. IE. Reference, readers’ advisory, device support, etc. • Coordinate with Director and/or Town People Services in hiring, training, performance evaluation, discipline etc. as required • Provide input to the career development of assigned staff, including technical direction, training recommendations, coaching and mentoring • Build support for the Caledon Public Library vision and departmental goals/objectives by communicating expectations and rationale and by monitoring and measuring progress and outcomes, looking for daily opportunities to highlight the connection between overall strategy and day-to-day activities • Create a team environment which fosters and develops high performance and effective working relationships. • Lead by example and demonstrate organizational values, proactively addressing morale, cooperation and productivity issues. • Maintain an awareness of emerging trends in public library services, advocating for and incorporating these trends as appropriate • Facilitate concise, accurate, two-way and timely communication between department staff and key internal stakeholders • Ensure exemplary customer service to all patrons of the Caledon Public Library in person, over the phone or electronically. Ensuring that all borrowing and information services are high-quality and efficient, for customers. • Oversee all aspects of day to day circulation procedures at the assigned branch. • Recommend and implement necessary policy, procedural or workflow revisions • Prepare reports, and statistics as required The Ideal Candidate We are seeking a passionate professional with a post-graduate degree in Master of Library and Information Studies/Science or a closely related field. Our ideal candidate has minimum 3 years of public library or customer service setting experience and minimum 1 year of supervisory level experience. The ideal candidate will have demonstrated experience in public libraries and customer centered service. We are seeking an individual with superior project management skills, a demonstrated ability to apply organizational, analytical skills, and excellent verbal and written communication skills. This position offers a salary range of $87,100.81- $106,743.45 and a competitive benefits package. Satisfactory passing of a vulnerable sector check, and proof of qualifications will be required of any successful candidate(s) for this position. The Town is committed to diversity and inclusivity in employment and welcomes applications from qualified individuals of diverse backgrounds. The Town is an equal opportunity employer that is committed to an inclusive and barrier-free workplace.  If your application requires accommodation, please contact People Services at (905) 584-2272 Ext. 4738. Applications for this posting will be accepted until May 3, 2024 12:00PM.How To Apply To learn more about employment with the Town of Caledon and to apply for this exciting and challenging opportunity, visit: www.caledon.ca/careers If needed and upon request, this document can be made available in an alternative format.

Please include the public link to your posting if available

https://www.caledon.ca/en/government/employment–volunteering.aspx

Application Process

Web link: www.caledon.ca/careers

Organization Name
Caledon Public Library
Job Title
Branch Manager
Job Type
Full Time (Permanent)
Location
Caledon, ON
Posting Date
04/30/2024
Application Deadline
05/17/2024
Compensation
$87,100.81- $106,743.45
Target Audience

• 0–5 Years of Experience
• 5–10 Years of Experience
• 10+ Years of Experience

Job Category

• Library – Public

Job Description
Job Title: Branch Manager
Closing Date: May 17, 2024 12:00PM
Caledon Public Library is a hub for discovery, innovation and inspiration. We nurture connections, collaboration and creativity and are situated within a dynamic municipality that successfully balances urban, rural and agricultural communities. With seven branches that serve as the cornerstones to the community, connecting people to information and each other is what we do!
We are seeking a dynamic, energetic individual with proven maker and tinkerer experience, as well as excellent customer service, programming and library skills.
The Opportunity
Reporting directly to the Director, Public Service and as a member of the Management Team, the Branch Manager is responsible for the general management and operations of the assigned Library branch(es). The Branch Manager promotes and sustains a customer-centered focus through borrowing, information services and by creating spaces which are welcoming and efficient. As the Branch Manager, you will perform the following duties, including but not limited to:
• Supervise and schedule all Public Service staff (directly and indirectly) assigned to perform work and activities within the assigned branch; directing the work and overseeing the quality and standard of work performed by direct reports.
• Ensure that all Public Service Staff have the necessary training to provide the public with whatever assistance is required. IE. Reference, readers’ advisory, device support, etc.
• Coordinate with Director and/or Town People Services in hiring, training, performance evaluation, discipline etc. as required
• Provide input to the career development of assigned staff, including technical direction, training recommendations, coaching and mentoring
• Build support for the Caledon Public Library vision and departmental goals/objectives by communicating expectations and rationale and by monitoring and measuring progress and outcomes, looking for daily opportunities to highlight the connection between overall strategy and day-to-day activities
• Create a team environment which fosters and develops high performance and effective working relationships.
• Lead by example and demonstrate organizational values, proactively addressing morale, cooperation and productivity issues.
• Maintain an awareness of emerging trends in public library services, advocating for and incorporating these trends as appropriate
• Facilitate concise, accurate, two-way and timely communication between department staff and key internal stakeholders
• Ensure exemplary customer service to all patrons of the Caledon Public Library in person, over the phone or electronically. Ensuring that all borrowing and information services are high-quality and efficient, for customers.
• Oversee all aspects of day to day circulation procedures at the assigned branch.
• Recommend and implement necessary policy, procedural or workflow revisions
• Prepare reports, and statistics as required
The Ideal Candidate
We are seeking a passionate professional with a post-graduate degree in Master of Library and Information Studies/Science or a closely related field. Our ideal candidate has minimum 3 years of public library or customer service setting experience and minimum 1 year of supervisory level experience.
The ideal candidate will have demonstrated experience in public libraries and customer centered service. We are seeking an individual with superior project management skills, a demonstrated ability to apply organizational, analytical skills, and excellent verbal and written communication skills.
This position offers a salary range of $87,100.81- $106,743.45 and a competitive benefits package.
Satisfactory passing of a vulnerable sector check, and proof of qualifications will be required of any successful candidate(s) for this position.
The Town is committed to diversity and inclusivity in employment and welcomes applications from qualified individuals of diverse backgrounds. The Town is an equal opportunity employer that is committed to an inclusive and barrier-free workplace.  If your application requires accommodation, please contact People Services at (905) 584-2272 Ext. 4738.
Applications for this posting will be accepted until May 3, 2024 12:00PM.How To Apply
To learn more about employment with the Town of Caledon and to apply for this exciting and challenging opportunity, visit: www.caledon.ca/careers
If needed and upon request, this document can be made available in an alternative format.
Please include the public link to your posting if available
https://www.caledon.ca/en/government/employment–volunteering.aspx
Application Process
Web link: www.caledon.ca/careers
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