Audio & Visual Event Specialist

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Audio & Visual Event Specialist
Job ID #1937
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Job Information

Positions Available

1

Closing Date

20 Feb 2024

Type

Temporary Part-Time

Location

Edmonton AB

Remote Option

None

Department

Conference & Event Services

School

External Relations

Campus

Main Campus

Summary

Detailed Job Description

In order to ensure your application is received by NAIT for thorough review and consideration, please apply directly through our Careers site at  www.nait.ca/careers

 

NOTE: This is a temporary position ending on or before March 31, 2025

 

Come join one of NAIT’s most dynamic and energetic departments! The AV Service Event Specialist reports to the Business Operations Manager and is key to providing outstanding client experience for NAIT's Conference and Event Services (CE) division. This individual will be responsible for setting up and troubleshooting A/V systems, providing A/V support to clients, as well as A/V vendors and planning/leading specific events, on occasion. The successful candidate must possess the ability to problem solve, and a passion for providing exceptional customer service. If you can see yourself as a part of this dynamic team, taking conferences and events to the next level of excellence, we welcome your application!

 

Key Responsibilities:

• Coordinates and interfaces with ITS work units as required to assist in successful events, including appropriate background music, seamless client experiences, late client requests, and customer concern resolutions in a timely manner.
• Provides audiovisual support including computers, internal communication screens, microphones, speaker systems, wireless projectors, sound booths, and streaming devices. Supporting types of A/V services including video conferencing, streaming service, public address / event set-up and support. 
• Ensures cross training with building systems technology, as well as adjusting technical building systems.
• Maintaining professional contact with key client leads to ensure plans represent vision and strategic outcomes.
• Provide event-specific organization, administration and supervision.
• Lead the management of designated administrative projects, functions and processes to ensure business success, which may include developing and implementing sales plans, collaborating with NAIT administrative areas, developing systems to manage timelines and costs/budget and understand and be able to manipulate event software.
• Prepare professional client communication documents including letters and invoices, and appropriately resolve client concerns.

 

Skills & Abilities:

• Expertise in computer technical services/support; software and hardware; operating systems, data infrastructure (including wireless, ethernet and fiber), acoustic and sound systems, video systems, programming in modern languages. 
• Strong interpersonal and customer service skills to support positive interactions with the NAIT community including customer recovery, having an open and approachable personality for working with clients and team members, and consistent professional presentation.
• Flexibility and attention to detail with strong organizational skills
• Strong leadership skills, strong knowledge of event planning practices.
• Strong time management skills to meet objectives and/or deadlines including competing timelines.
• Problem-solving skills - ability to analyze information and resolve given knowledge of departmental policies/expectations and NAIT processes/policies.
• Intermediate to advanced computer knowledge and processing skills.
• Knowledge of table service etiquette, room layout principles and effective scheduling.
• Must be able to lift to 50 lbs.
• Proven experience in effective event planning and execution.

 

Qualifications:

• Completion of grade twelve.
• Diploma in related field such as audio-visual technology or event and media production. A degree is an asset.
• Valid driver’s license.
• Flexibility in scheduling is essential, including availability for evenings and weekends.
• The successful candidate will be required to complete orientation and a variety of applicable training for this position. 
• Equivalencies may be considered.

 

Remuneration: $40,910.90 - $55,273.71 annually (based on a 29 per hour work week), plus a comprehensive benefits package. (Classification – Ed Lab Tech II).                           

This position is covered by the Alberta Union of Provincial Employees (AUPE) Collective Agreement.                 

Please submit a resume and cover letter to be considered for this opportunity.

 

About NAIT

At NAIT, people matter.

We’re proud to have been named one of Alberta’s Top Employers  for 12 consecutive years. Developing an engaging, supportive, and rewarding work culture is something we take seriously. We know that people are our biggest asset – they are what makes NAIT a great place to work.   

At NAIT, you are part of a community that makes a difference in the lives of students, staff and industry clients and partners. The NAIT culture reflects our shared values of respect, collaboration, celebration, creativity, and accountability. We are committed to equity, diversity and inclusion  and are a proud partner of the Canadian Centre for Diversity and Inclusion  and Pride at Work Canada.  NAIT is committed to advancing equity and cultivating inclusion throughout the hiring process. We especially encourage applications from Aboriginal and Indigenous people, Black and racialized people, gender and sexually diverse (2SLGBTQIA+ and women) people, immigrants, and people with disabilities.

 

What we offer

We’ve created a benefits package that focuses on health and wellness, professional and personal growth, recognition, and work-life balance.

NAIT is a flexible workplace and depending on the nature of your role, you may request flexible work arrangements with respect to where and when you work, including being on-campus full-time, working off-site, or a combination of the two. 

Employees also have access to excellent vacation time, paid time off between Christmas and New Year's, a strong recognition program, learning opportunities, 2 annual all-staff professional development days and so much more. 

 

Health and safety

You can find the latest information on NAIT’s response to COVID-19 at nait.ca/covid19.

 

Additional requirements

Applicants with education credentials earned outside of Canada who have not had them previously assessed should have their credentials evaluated by World Education Services or the International Qualifications Assessment Service  (IQAS)

www.alberta.ca/iqas-contact.aspx.

 

Accommodations

NAIT is an inclusive employer and strives to hire a diverse workforce. If you are contacted by us regarding a job opportunity, please don’t hesitate to contact us if you require any accommodation during the selection process. Please contact us via email at [email protected].

 

We thank you for your application, however, only those selected for an interview will be contacted.

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